1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Convenient location for visit to family. Clean and spacious rooms. Good accessible room with plenty of space. Food choices good but nothing amazing. Breakfast had issues with them running out of stock - semi skimmed milk. Very friendly staff who went out of their way to make guest experience excellent
Negative section of review
Looking little tired around the edges. Could do with a spruce up. But it was clean just a bit shabby. We had kids on our floor and early in morning they were running up and down corridors which was annoying. Knocking on doors because they didn’t know which room they were staying in.
Stansted Mountfitchet, United Kingdom
Positive section of review
The hotel reception is lovely, received a very warm welcome from reception. The restaurant food was lovely and great for the kids to have a help yourself buffet. Choice of food was good for the children as well. Staff very nice
Negative section of review
I felt the room was very tired looking, the bathroom certainly needed a refresh. Hall ways also looking very tired and used with furniture sitting outside peoples rooms.
Positive section of review
The hotel behaved very professionally after a minor misunderstanding. The hotel manager, Leah, assisted me and demonstrated great professionalism. I recommend this hotel and will stay there again when I am in London.
Positive section of review
Good access and car parking. Large comfortable double bed. Exceptionally clean. Hosts Sue and Mike very obliging. Breakfast delicious. Location amazing.
Negative section of review
Nothing not to like!
Positive section of review
The property is really central and a short walk to the centre and where we were going. The rooms and bathrooms were clean.
Negative section of review
The downstairs toilet was broken when we arrived but not too much of an issue as we could use the other one. Cooking on the first morning and found veggie sausages had been left in the oven and the pans were dirty in the cupboards. The dining room chairs need replacing and new cooking stuff is required.
Positive section of review
Alot of human error with the staff. Absolutely not value for money. Issues with room, cots, afternoon tea bookings.
Positive section of review
The staff were amazing from Brian at check in to the wonderful bar staff on Saturday afternoon, we had a ball
Negative section of review
Breakfast offering was good but the server seemed a bit under pressure on Sunday morning
Positive section of review
Location/ facilities and having a garden was a bonus.
Negative section of review
Nothing
Positive section of review
Great location Great food Friendly staff
Negative section of review
Dirty windows Mouldy round window frames Paint peeling off radiator Broken chair No mirror in bedroom Tiny bathroom sink - timer taps!? Lumpy mattress
Positive section of review
Clean and spacious