1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a top floor apartment on a tree lined street near the city centre. It has full cooking facilities, a smart tv and very comfortable Queen/ king size bed. The bedroom and lounge room are carpeted making for a very comfortable apartment. There is a good little pub a three minute walk away and excellent coffee at Creama on the local high street, a five minute walk.
Negative section of review
The stairs (but we knew they were there) The heating (we never did work out how to change it).
Positive section of review
Friendly very helpful staff. Car park next door was good. Spacious room ,very clean and excellent towels. The entertains rooms are gorgeous and the owners have kept the property in the period manner . Brilliant.
Negative section of review
The lift only goes to the 3rd floor after that there is a staircase which for older people is not ideal. The bath was out of use ,the shower had only one temperature vvvv hot because the temp knob did not work. No make up mirror , no instructions how to heat up the room and to use the short leaded hairdryer which was in a drawer was useless. Dinner menu was limited with no mustard of any sort.
Positive section of review
The well laid out breakfast room with proper table clothes and cutlery was a pleasure to sit in with good views. Breakfast service was good and quick too..
Negative section of review
Pushing our luggage to the mews rooms we had.
Positive section of review
Excellent location for me. Very professional, efficient and kind staff. Slept very comfortably. Liked the choice of teas at breakfast.
Negative section of review
Need to install more bars or hooks to hang towels. English breakfast has never been to my liking, so no great disappointment...
Positive section of review
Staff were fantastic, food was great and lovely chilled out bar to relax in
Positive section of review
Nice n quiet...large room..easy access would come back again.
Negative section of review
Everything was ok..so no comments on dislikes
Positive section of review
Nothing except location very close to Paddington station
Negative section of review
Room was dark, unclean small and for £309 a night a total waste of money. No real customer service and the hotel is old and in need of severe renovations - overpriced understaffed nothing redeemable at all
Llanfairpwllgwyngyll, United Kingdom
Positive section of review
Clean and fresh bedroom Great breakfast!
Negative section of review
Probably not their problem but the overflowing bins in the car park stank Parked car near them got out of car and the smell was horrendous.
Positive section of review
Great food and service
Positive section of review
Lovely staff