1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms were good size (for London standards), we had a great view across the city. The shower was strong and bed was comfortable. We asked for extra pillows and they were delivered no problems. 5 min walk from Victoria station/trains/tube/buses. Check in and out was super easy.
Negative section of review
Breakfast was a bit repetitive - would have been nice for some variance in what was on offer each day. By our 4th day I was looking forward to not having breakfast there! The opaque window in the bathrooms is a bit painful when someone uses the bathroom in the night and results in the sleeping area being flooded with light. Room cost is in line with London prices at a decent hotel.
Positive section of review
The good attitude of the staff, the room, the bathroom, the breakfast, the pub, the parking lot, the decoration, the nearby metro station, everything honestly
Negative section of review
Breakfasts on weekends get delayed 1 hour. They go from 7:30 onwards, if you have an activity and have to leave by 7am you won't be able to have something, its a small inconvenience. Weekdays service runs smoothly from 6:30am.
Positive section of review
The hotel & room were very nice & also we were offered free complimentary use of some of the spa facilities during our stay
Negative section of review
Location was good for us as going to the O2 but not much in the way of pubs, bars, restaurants in the area
Positive section of review
Staff were really friendly. The food was nice in the restaurant. The bedroom area was decent. Lovely dog friendly atmosphere.
Negative section of review
It was really expensive for what you got and not near lyndhurst! Only one pub within walking distance - across the road. The bathroom was very tired (dated bathroom, vinyl flooring, patchy paintwork)
Brighton & Hove, United Kingdom
Positive section of review
I slept well each night, and the breakfast was so much more than I expected. Everything that I was looking for, thanks.
Positive section of review
Amazing staff Comfy huge beds Great shower Nice decor Great food
Positive section of review
Central Next to Wetherspoons for food and alcohol
Negative section of review
One bed was soft ( large bedroom) in flat one
Positive section of review
Great rooms and location. Very nice decor.
Negative section of review
View from the room.
Saint Helier Jersey, United Kingdom
Positive section of review
Spacious room and nice new carpets.
Negative section of review
Currently refurbishing so the day was quite noisy with sounds of power tools. Also rooms 29-33 are all above the bar & dining room, where they started playing music loudly from 06:00 and it sounded like the room next door. The night porter got it turned down on the second day after going down twice to ask about the noise.
Positive section of review
Location. Privacy.