1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sherborne Saint John, United Kingdom
Positive section of review
Lovely property, well kept and well stocked, in a nice quiet area of Basingstoke. Main bed was very comfortable. The bed setee in the the living area, not so comfortable, but fine for a short visit. Host was lovely and very helpful. There was tea, coffee, milk, and breakfast which was a lovely welcome. . We would stay again. The car parking space, was a bonus. Thank you.
Negative section of review
Unfortunately, the property had recently had a leak , ( fully understand these things happen). It meant there was a bit of damp and so the smell of damp was quite strong especially in the lounge. Once this issue is resolved, it will go from being an excellent accommodation to being a superb property. This issue would not put us off staying again, as it really is a lovely place in peaceful location.
Positive section of review
Breakfast was tasty - though you had to choose between fruit/cereal/croissants/cereal and a cooked option; we prefer a small bit of each but ended up with just a huge cooked breakfast. The welcome, decor, cleanliness and bed were great. The room was very quiet and dark at night.
Negative section of review
The Wi-Fi does not work and the plumbing needs attention. The toilet paper is appalling. We had a poor dining experience - a waitress with long hair that she ran her fingers through (a pet hate); no lamb option (not informed of that until half way through our starters); and a poor fillet steak - but the manager did everything he could to put things right/recompense us and deserves credit for that.
Positive section of review
A place I/we stay during my visits home from working full time in the south of England. The kings head have great food, great beer and social areas and the rooms are stunning. It's a pleasure to stay here. Every time!
Negative section of review
N/A
Positive section of review
Friendly staff who tried hard but were overwhelmed by hot weekend day trippers which limited service available for guests. Excellent continental breakfast.
Negative section of review
Damaged window frames in bedroom Two flights of stairs and no one able to assist. Hotel run and managed from a busy bar - no separate resident guest facilities; thus long queue at bar to check in.
Positive section of review
Quiet location. Free parking. Excellent room. Fantastic breakfast. Nothing negative all excellent
Negative section of review
N/a
Positive section of review
Everything. Great location, lovely breakfast, staff lovely. Will return for sure.
Negative section of review
Nothing.
Positive section of review
Arrived mid evening and left at 4am / so no time to enjoy the facilities
Negative section of review
The lighting in our room was just too complicated
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location, pet friendly and good breakfast
Negative section of review
I thought £25 was a bit excessive for my dog to sleep on the floor in my room.
Positive section of review
Leisure facilities, location of Hotel.
Negative section of review
Bathroom in need of an update.
Positive section of review
Location was perfect for us.
Negative section of review
Everything we needed