1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Okay location a short walk from the beach and central shops. The interior is amazing and I fell in love with the place the moment I walked through the door. Hosts were super communicative when we needed help.
Brighton & Hove, United Kingdom
Positive section of review
This key code accessed set of rooms is very well located and convenient for the centre of Brighton. It has all of the basics you might need and everything provided functions well.
Negative section of review
The expected stairs are a bit of a challenge with heavy bags as they are narrow. There also isn't anywhere to leave bags after checkout. Information presented about how breakfast and parking facilities have been removed because of Covid seems a bit odd.
Positive section of review
Clean bedroom, property is on the main road towards Heathrow. Receptionists are very welcoming and helpful.
Negative section of review
Price is on the higher side. Bar at the lobby is small.
Positive section of review
Breakfast very good (a la carte, with small buffet), big nice room for 3 and very quiet on 6th floor.
Positive section of review
The location for getting a bus was OK and a farmfoods near by.
Negative section of review
The house wasn't clean, grass wasn't cut, beds were too hard, dust on skirtings, cob webs on corners of ceilings, crumbs on the sofa bed and dust. No black out blinds so couldn't sleep.
Newark upon Trent, United Kingdom
Positive section of review
Lovely garden. Well kept and ideal to relax in.
Positive section of review
Grand Hotel with Good Location.
Negative section of review
Room was REALLY hot and stuffy with NO air conditioning, just a Dyson Tower Fan, It was 21 degrees outside and it felt like 30 degrees in the room!! The windows only opened 1 inch! Not an amazing selection at the breakfast buffet compared to other places we gave stayed, no pancakes, croissant heater or Nutella etc etc! Top of our toilet brush was broken so always fell down into the toilet because it was part of the brush shaft, Had to try 3 different digital lockers in the Spa until I found one that worked! Things you wouldn't expect from an expensive Hotel like this!
Positive section of review
Location and breakfast.
Negative section of review
All good.
Positive section of review
A very helpful manager
Negative section of review
I feel I was misled as the picture on the website was misleading
Positive section of review
Excellent facilities