1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent room, spacious with lots of antique looking furniture. The house itself is stunning, set in a peaceful location and everything catered for. Excellent hosts. Location is about a 10 minute drive from inverary.
Negative section of review
Mattress was a little too soft for our taste but apart from that everything was great.
Positive section of review
Friendly helpful staff. Clean room which was serviced! Excellent location for both railway station and bus station and near by St. Stephen's Centre for our evening meal.
Negative section of review
Not a good idea to serve hot meals on cold plates! They suck the heat out of the food which leaves it lukewarm. You need to invest in a decent plate warmer. I personally do not want cheese and ham for breakfast but bearing in mind Hull's status as a main ferry port I would have thought this essential for our continental visitors.
Positive section of review
We never had breakfast during our stay.Location of hotel was fine on seafront. The room had been decorated very recently as it smelt of fresh paint!!
Negative section of review
The fact that hotel was still being refurbished during our stay was not what we were expecting. No facilities were available eg bar, lounge ,evening meal, £2 parking permit for parking opposite hotel along seafront. The hotel had recently been taken over so permit wasn’t available any more which was annoying as we had look for parking space in nearby streets!!
Positive section of review
Very comfortable and clean. Nice little touches like cereal, biscuits etc.
Positive section of review
Did not have breakfast. Good location. Evening meal good.
Negative section of review
A bit dated, could do with a bit of modernisation and a general facelift.
Positive section of review
Staff was friendly, good location. Breakfast was fantastic
Negative section of review
Room was not clean, dust everywhere. Bathroom door was funny and not close properly. Be aware about parking on website shows on site parking but not shows you have to extra 20£ for day
Positive section of review
Nice area; decent price; comfortable and spacious room.
Negative section of review
Check-in was a bit convoluted, having to be guided via telephone to the entry key pad and then up to the room. Better for me would be to simply provide instructions!
Positive section of review
Location and ease to Terminal 5, room and restaurant
Negative section of review
Signage to hotel. Not at all clear when arriving at T5 by bus or in carparks. Signage having if in one direction. Rang hotel reception 3 times for directions and in sufficient directions given and using Cafe Nero as landmark should have been made clear there are two !! Room lacked correct basics. No hand wash and whstcsjouldvgavevbeen hand-wash was body lotion !
Brighton & Hove, United Kingdom
Positive section of review
The home made cakes were a nice touch
Positive section of review
Everything was lovely
Negative section of review
No hairdryer
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