1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked that we were upgraded on our first visit (know that may never happen again, but you know!) The staff were exceptional, the room was amazing and we regret that if we had known how nice it was, we would have stayed longer! The breakfast was more than sufficient.
Negative section of review
Cold water tap on the bath was jammed closed, but we used the hand shower for cold water.
Positive section of review
Neil was very nice and his restaurant and gin business seemed very interesting, just out of our price bracket. The location was really great. Right in the centre of town and had a great view over the cathedral. There were lots of shops, pubs and restaurants nearby.
Negative section of review
We were put in the superior suite rather than the deluxe, which we had booked. Whilst there was no difference in the cost, the aesthetics were quite different - it could really do with a refurb. Scuffs and scratches everywhere, furniture/artwork that doesn't go together, noisy floors and (necessary) fire doors ruin the flow of the whole place. The blinds in the bathroom are broken and there aren't any in the living room. Definitely needs some TLC.
Brighton & Hove, United Kingdom
Positive section of review
A charming, old-fashioned seaside hotel. It was immaculately clean and the ceiling-to-floor windows gave it an airy feel. The staff was lovely. And best of all, it was right around the corner from the beach.
Positive section of review
I had never been in bank bed. What a surprise at the set up. Very innovative and safe and comfortable to use. Emergency sleep worked for me as I had missed my train to Rugby.
Positive section of review
Bar food for lunch and evening meals - the quantity and price was very acceptable. The service was friendly and prompt. The bedroom was spacious with plenty of cupboards.
Negative section of review
The restaurant had dim lighting and hard uncomfortable chairs. Food portions served were far too much. There were no comfortable chairs in the bedroom and most of the comfortable bar/lounge chairs were in a dimly lit area.
Positive section of review
Comfortable beds, parking outside, staff went above and beyond to accommodate us.
Negative section of review
Nothing
Positive section of review
Highly recommended hotel within easy reach from all airports…
Negative section of review
Only accepts debit/credit cards. No cash accepted
Positive section of review
The cinema/ lounge and seperate bar area with BBQ hut.
Kirkbymoorside, United Kingdom
Positive section of review
Nice friendly local pub
Negative section of review
Bed a bit uncomfortable
Positive section of review
Spacious & clean
Negative section of review
No parking