1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Osprey Suite is enormous! Very clean. Excellent locations. Friendly and helpful staff. The views weee breathtaking. Can’t fault the place.
Positive section of review
Staff very helpful and it was spotlessly clean. My husband is partly disabled and it was not very accessible. Breakfast exceptional.
Negative section of review
Accessibility for the wheelchair
St Margaret's Hope, United Kingdom
Positive section of review
A stunning little house in a great location. Very comfortable and stylish. Nice shops and pubs nearby. Parking easy.
Negative section of review
Spiral staircase - was fine for us but could be a problem for some. Booking.com were useless. Failed to send us the address and access information AT ALL. Fortunately I was able to speak directly to Sammy, who was great.
Positive section of review
It was easy to find, well located, clean and lovely inside. It was exactly as the pics show.
Negative section of review
The tiny staircase up to the top floor, it was a bit difficult when carrying young kids.
Positive section of review
Large, comfortable, so welcoming, spotlessly clean.
Positive section of review
Lovely hotel , great room and nice meal .
Positive section of review
Comfy bed. Spotlessly clean bathroom
Negative section of review
To say we were not impressed by our breakfast experience would be an understatement! On entering the pub, there was no staff member on hand to welcome us, or point us in the right direction. No matter we thought, as breakfast was included in the price of our room, we carried on in, found a table and sat down. Where was the cutlery? Fruit Juice? We were informed by a fellow traveller that you get that at the bar when you pay for your meal. As we had already paid, we didn’t realise that of course. So I stood at the bar and waited a while for a staff member to appear. Eventually I was given some cutlery and some fruit juice. I returned to our table, and we went up to the serving area to help ourselves to the food which looked OK, apart from the fried eggs (the yolks of which had long dried up). There was also no butter available to go with our toast, only Sunflower spread. When we sat down and started eating, the food was either completely cold or lukewarm at best.
Positive section of review
The retained look and feel
Negative section of review
The waxy carpet in the bedroom
Positive section of review
Location & amenities
Negative section of review
Wifi did not work Lock did not work Bathroom was dirty
Roundhay, United Kingdom
Positive section of review
Location was good.
Negative section of review
Cracked shower tray, broken lamp fitting and broken drawers that did not close.