1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After a long day on the trail the kind barman carried my bag upstairs. There was a table ready for tea and breakfast time was arranged whilst serving us the evening meal. Efficiency at its best. My Dad is a real ale drinker and this passed muster. He didn't have to get up once to get a refill. Although the dogs weren't allowed in the rooms overnight, they were welcomed in the bar in the evening and had water presented to them. They also had a pack of cards behind the bar. Breakfast was awesome, filled us up nicely for the next days walking. We wanted to stay another night but couldn't cancel our other accommodation without being charged. Would definitely stay again when we are in the area.
Negative section of review
Nothing.
Positive section of review
Good food for breakfast and dinner, and nicely presented. Good square room (14) with comfortable bed and nice spacious shower-room, looking out over the small remaining lake - now in the property next door and not maintained so well. There's a nice terrace and gardens too, although we didn't really have the time there to enjoy them.
Negative section of review
Breakfast was a little 'prescricted', picked from an item-priced menu and served (nicely) at table. With a small-ish place it's difficult/impractical/wasteful to put on a full buffet, but things like toast & marmalade really should be included in whatever is the B&B price rather than an extra £1.50 (or whatever) onto the bill. That's just silly! Apart from this irriation it was a nice stay, although we were a bit disturbed by banging doors during the early morning - better door closers needed!
Positive section of review
Booking process was smooth, price was good. Communications regarding upgrade to two single beds were swift and clear. Found all staff to be excellent and very patient in the bar when we had a few late drinks after the arena gig we attended.
Negative section of review
Can't really fault anything.
Positive section of review
Lovely location, the staff were very friendly and obliging, the hotel was very clean and tidy, will be visiting again, thank you, Tony and lynn from the wirral
Positive section of review
The room was large and the bed was comfortable. The staff were so friendly and accommodating. The restaurant attached had excellent food.
Negative section of review
No breakfast dining option but can get a continental breakfast to the room (we just bought our own from nearby supermarket)
Positive section of review
Rooms comfortable and clean. Breakfasts good. Staff all friendly and helpful.
Negative section of review
Unfortunately had a problem with tv in room 16. Staff eventually got it working but channels very limited and remote not working on all buttons. Second day power kept going off. Fault eventually traced to water in kettle base in another guests room tripping out circuit so not Fault of staff.
Positive section of review
Close to rooms. Bright and a good view. Good choice of food.
Negative section of review
N/A
Kirkhill of Kennethmont, United Kingdom
Positive section of review
its very good,good choices
Negative section of review
nothing
Positive section of review
Location
Negative section of review
The bed was uncomfortable.
Positive section of review
Nothing
Negative section of review
The reception was in total disrepair, the corridors and rooms had a foul smell. The room allocated to us was nothing like the pictures advertised. The room looked like it had not been cleaned from the previous person staying in the room, the toilet and shower was dirty. There were open/used items left in the room. The atomosphere made us feel uncomfortable. When we went to reception to ask if we could have another room because of the above issues, we were just told that there was no other rooms available and that was it that. The staff did not offer to clean the room or compensate for issues. We therefore checked out and didn’t stay the night, and had to pay at another hotel.