1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I didn't realise reception was on 1st floor been disabled causes few issues then anther flight of stairs to your room no lift at all staff were amazing and helpful hotel is dated but very comfortable Thai restaurant on 1st floor food beautiful .. no breakfast or near to one either had to drive to find one
Negative section of review
Too many stairs and no lifts fine if able bodied but not for me
Positive section of review
A pleasant stopover from Scotland. Very clean and comfortable. Tasty breakfast but a buffet style starter would have been good. Appreciated the oat milk provided. It was a good place to go from the next morning to see the delights of the lake district as we made our way south.
Negative section of review
It was difficult to find and although car parking was available we found it hard to access. We arrived about 10 minutes early but got the impression this was not appreciated.
Positive section of review
Only stayed for one night whilst at a festival. I was very pleased with the standard of the room and the facilities. Arrived quite late and was pleased that we were still able to have a night cap.
Negative section of review
It was all ok
Positive section of review
Comfortable, spacious room. I loved the toiletries. Very friendly and helpful staff. A good breakfast selection. The hotel was in a very good location, just over the bridge from the Old City.
Positive section of review
A good place for an overnight stop, with clean, spacious rooms. Easy access to trails behind the hotel, and plenty of parking.
Negative section of review
While our room was comfortable and well maintained, the rest of the hotel seemed pretty tired. There's a pool, but I didn't get past the changing rooms as the chlorine smell was so strong. Dinner and breakfast were okay, but the evening meal was pricey for what it was. I also found it odd that the rooms had everything for making tea and coffee, but only paper cups.
Positive section of review
Very clean, well stocked kitchen, very lovely communicative people who answered questions very quickly.
Positive section of review
Ideal location …. Decent room rate …. Comfy clean and very good breakfast ….
Negative section of review
Nothing
Positive section of review
Quiet, clean, safe parking, excellent instructions
Negative section of review
Muddy, steep access up a woodland path, big bed a bit hard and nowhere to hang up clothes, basic but good value. A pint of milk would have been useful given teabags and coffee were provided
Positive section of review
When the man finally arrived he was friendly.
Negative section of review
When I arrived I could not get into the building. I rang bells and mobile numbers to no avail. Thank goodness it wasn't raining. On the booking site it said breakfast was available but it was not. I couldn't check out properly as there was no one to speak to. I just left my key in the door. I had to drag my suitcase around with me all day because I couldn't ask about leaving it at the hotel. No lift and quite steep stairs.
Positive section of review
the location
Negative section of review
nothing
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