1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are so friendly and helpful when I ordered my dinner Pork chop it was massive and tasty,the young lady who served me was very pleasant I think her name is Jackie (blonde hair and glasses)
Negative section of review
N/A
Positive section of review
Easy to find wonderful warm welcome , lovely staff great security , beautiful clean facilities and fantastic room , delicious breakfast and lovely staff in the breakfast room
Negative section of review
Nothing it was excellent , only one criticism the long mirror in the room is in the corner behind the tv with the curtain right against it so useless to use to get ready and apply makeup , would be better on the wall on the right by the desk area as the window is facing it ideal for getting ready
Positive section of review
The size of the room, comfort of the room and the facilities and extras that were on offer were exceptional and very lovely. Great break away and the food was excellent.
Negative section of review
The way the pillows had been made up
Llangristiolus, United Kingdom
Positive section of review
Was a good location to stay before heading to ferry for Ireland and the bar lady was lovely, so friendly and helpful. Room was basic but fine to sleep in for night
Negative section of review
There was no hot water at all, had a choice of freezing water or less freezing water for shower.
Positive section of review
Superb location, exceptionally friendly welcome, and the building was spotless. Great bathroom facilities and super fast WiFi.
Negative section of review
Nothing at all to dislike.
Positive section of review
Simply The Best Host & had a wonderful relaxed stay. I'll Be Back...
Positive section of review
The bed was comfortable, ample car parking and the location was fine
Negative section of review
We booked a suite, we were called on the morning of our stay to say the suite wasn’t available and they had downgraded us but were giving us 50% off the cost of a deluxe king. Firstly this didn’t happen, we were refunded the difference between suite and king but no further 50% off. We were told as an apology the room would have the ‘vip extras’ - this amounted to a bath robe each, 3 cans of pop and a couple of packets of cheap crisps. The room itself was very small so being packaged as a deluxe king as we were told is quite the stretch. We were given complimentary breakfast, it was free but that was as good as it got and in the end we went to a cafe down the road as it was Luke warm and poor quality. The second floor where our room was stunk of cannabis and it took us going to tell reception (despite two cleaners being on the landing) for someone to try to get rid of the smell, they didn’t do a great job but thankfully it was time for check out. The above sounds like a lot of complaints but after booking a suite as part of a present for my wife to see a nearby concert to be downgraded on the morning of the stay and promised a lot to make up for it this hotel is really lacking sadly. Won’t comment on the pool etc as we didn’t use it.
Positive section of review
Beautiful hotel would definitely stay again.
Positive section of review
Perfecte locatie voor de channel tunnel
Positive section of review
Bed and room
Negative section of review
Shower