1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Had dinner for the first time in about 15 visits to this hotel meal in bar area was nice and service at reception taking the order and chef bringing food to was excellent. Nicky excelled on breakfast again always friendly with the customers some of the younger staff need that customer service training to her level food always good at breakfast
Positive section of review
Brilliant room as we were given an upgrade but the twin baths were wasted on us. Room was quiet. Bed very comfortable. Car parking pot luck, there was one space free when we arrived mid afternoon and the nearby public car park looked to be full
Negative section of review
The bistro was very quiet, just us and another couple in the vast space. Food good but expensive. Breakfast good but a bit frenetic as just one girl on duty.
Positive section of review
The staff were very friendly and helpful in both reception and the bar/ restaurant. The advance information was very helpful.e. The room was clean and comfortable. The hotel is easily accessible by the Hoppa bus service.
Negative section of review
Nothing
Positive section of review
The location was highly convenient, the breakfast delicious, the house a beautifully decorated example of an Edwardian residence containing fine family pictures and Ruth's conversation was very interesting.
Negative section of review
Nothing
Positive section of review
Very central. Comfortable house with plenty of space. Pleasant surprise of the breakfast items that landlord provided.
Negative section of review
Sofas a bit tired.
Positive section of review
Brilliant B & B would recommend to anyone. Could not fault anything about it 5*
Negative section of review
Nothing
Positive section of review
Close to shops and arena, great location. Room was nice enough for a few nights.
Negative section of review
Rooms are not very soundproof, as it was quite noisy but more against the people staying rather than the accomodation. Would be nice if some small toiletries were provided or tea/coffee sachet.
Positive section of review
Excellent Breakfast Bed was very Good Room good
Negative section of review
Room was small
Positive section of review
Breakfast, cleanliness
Negative section of review
Would have liked a small fridge in room
Positive section of review
Central location
Negative section of review
I stayed with my husband and 3 month old baby. I had advised the hotel of this when I booked the stay weeks in advance, yet they put us in the least accessible room on the second floor which we could only get to by walking up 2 flights of stairs, along a hallway and over 2 more sets of stairs/steps. We had a heavy pram and luggage. We even arrived early on the day and left luggage with reception since it was too soon to check in but by the time we returned on the day to check in this was the only room they had left. Breakfast was simple and not worth it. I complained about the room but the manager was not available, it’s been 2 days since and still no feedback or apology. Very disappointed.