1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bishops Stortford, United Kingdom
Positive section of review
We booked to go ther they you can pay when you get ther but wanted the money upfront we were staying ther few years back fir 6 months they accepted money when you got ther at that we couldn't understand why we couldn't pay at the property like we did before
Negative section of review
If we could of payed when we had got to the property
Positive section of review
The staff was very friendly and helpfull, l do recommend this place for people who are passing through for the night
Negative section of review
The room was put in was a missing window glass in it but the receptionist change us the room straight away without hesitation
Positive section of review
Very friendly and welcoming staff, clean room, and just what I needed as somewhere to sleep for a work trip.
Negative section of review
There is smallprint stating you need to pay £10 if you are going to arrive after 11pm which is a little misleading when they have a 24 hour front desk. I also panicked somewhat when I received check-in instructions stating I needed to pay a £100 damage deposit in cash upon arrival (I do not have this kind of cash to spare, hence booking a budget hotel!). However, this was thankfully not asked for.
Positive section of review
Returning clients, feels like home. Character property in beautiful setting in the edge of the city.
Bowness-on-Windermere, United Kingdom
Positive section of review
The location was in an ideal location, a short walk from the lakeside and into Bowness on Windermere.
Negative section of review
All the furniture was of a high spec and colour coordinated. Attention to detail had been taken to tastefully decorate this property.
Positive section of review
Convenience for airport, clean and comfortable.
Positive section of review
Location, staff, cleanliness
Negative section of review
The food menu was a bit limited
Positive section of review
Close to were I needed.
Negative section of review
Needs updating. Carpets dirty floor very squeeky
Positive section of review
Close to the beach
Negative section of review
Generally felt unwelcome. Was disturbed by noisy and intrusive staff entering my room despite placing the do not disturb sign on my door. Tea and coffee tray was dirty and poorly stocked. I had to go and buy my own herbal teas. Overpriced for the service. Shower had poor pressure and water temperature was not consistent. I had booked 5 days and couldn't wait to leave unfortuneatly.
Articlave, United Kingdom
Positive section of review
Lovely