1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Very welcoming staff. Quick, efficient and informative check in process. Very impressive public areas and decor which felt much higher quality than most other budget hotels I’ve stayed at. Nice touch that the room cleaning staff leave you a note saying who cleaned the room and wishing you a good stay.
Negative section of review
Given the emphasis on design in the public areas of the hotel the rooms themselves come across as a little unimaginative, but they were in keeping with my expectations of other budget hotels. One improvement would be the addition of a mesh curtain to provide some privacy without having to draw the curtains given the overlooking from other rooms. A proper cup rather than paper cups would also be better for tea and coffee..
Positive section of review
Clean and comfortable, 10 mins walk from town, perfect to get into town yet far enough away not to be bothered with crowds at night. Bed comfy, everything we needed for a weekend away
Negative section of review
Nothing really, slight delay in checking in due to a cleaning issue but we parked and went off into town, text the lady when we returned and she was there to greet us
Positive section of review
Location was perfect. The cottage was a great size for the 2 of us but think if there had been 4 adults it would have been a bit of a squeeze especially as the kitchen was small
Positive section of review
Good location for the airport. Good price. Comfortable, clean accommodation
Negative section of review
Very busy road to cross to nearby restaurant
Positive section of review
Happy with breakfast and room. Location was also good.
Negative section of review
The fire alarm going off every morning between 6 and 7. On our last day housekeeping knocking at our door whe we we were checking out at 11 o'clock.
Positive section of review
Great decor- well planned out. Great use of space.
Negative section of review
Slight smell of damp but otherwise clean. Can be noisy due to location on busy road but didn’t bother us as we liked the hustle and bustle. Lots of food outlets near by.
Positive section of review
It's warm, not far from home, old building
Negative section of review
Dirty plates on stairs
Stoke on Trent, United Kingdom
Positive section of review
Lovely cosy feel, makes you feel very at home
Negative section of review
Nothing
Positive section of review
Very modern, good central location
Negative section of review
No hand wash or tea towel
Positive section of review
Quirky interior.
Negative section of review
Poor outlook from the room. The breakfast staff could have been better organised ! The flooring on the room was not looking its best.