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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were lovely, the rooms were clean, spacious, and the furnishings in the bedrooms and restaurant/bar areas were smart and stylish. It was very quiet at night, and we got a great night’s sleep. The food was exceptional, and very good value for money. I think I had a whole packet of smoked salmon with my scrambled egg at breakfast 🤣 We had moved from another hotel as it was disgustingly dirty, and did not have a lot of time to look for another accommodation. However, The Queens Head did not disappoint. It was a great find, and we will definitely be going back when we are in that area again. I would highly recommend this place for food and accommodation.
Negative section of review
Nothing.
Positive section of review
I had an operation and had to stay close to the hospital, I had booked a single room for myself and when the receptionist saw I was struggling physically; he upgraded my room to a huge queen sized bed free of charge to give me extra comfort. Then the cleaning lady allowed me a few extra hours to stay past check out time until my “chaperone” could come and collect me. All so kind and accommodating, beautiful and clean too. Thank you x
Negative section of review
Nothing!
Positive section of review
The location was A+. Right in the centre of town and easy to pop back and forth whilst sightseeing. The beds were very comfortable and the bathroom was super clean and modern. I have already recommended this place to friends and it would be my accomodation of choice for when we come back.
Negative section of review
It was a little noisy as it is so central but they provided earplugs so it wasnt an issue.
Positive section of review
Staff were lovely especially check in staff and bar staff. We had a lovely meal in the bar fish and chips which were amazing. Breakfast was also very good. Bar and restaurant were lovely decorated to a very high standard. Location good and parking easy.
Negative section of review
Our room was very disappointing I know they are due to do renovations but they shouldn’t charge over £200 for a room with a stained carpet and very tired decor. I personally think the carpet in that room could be replaced for a small cost until ready to do the whole floor.
Positive section of review
So comfortable, spotlessly clean and kichen so well equipped. Dawn (host) was very responsive and left a lovely welcome basket. My mum said she had the best night sleep in years
Negative section of review
There wasn't anything to dislike
Positive section of review
The flat was stunning, was able to park outside the front door also there was an Lidl at the bottom of the street which is a bonus if you need to find somewhere for shopping.
Positive section of review
Room very comfortable and clean, staff very helpful, friendly and professional. Location easy to find and parking on street ok, hotel has parking permits.
Negative section of review
Once checked in, the building is somewhat akin to a rabbit warren. Doors leading off corridors everywhere, took me a long time to find my room.
Positive section of review
Easy check in from 12pm, very comfortable rooms in an ideal location
Negative section of review
The only thing i would suggest is a slight variation in the breakfast, we have visited before and we had croissants one day and a bacon roll on another, this time the breakfast was exact same each day with croissants. That is just me being picky as i couldnt think of anything else that needed improvement
Positive section of review
Excellent location, room was beautiful, spacious and comfortable.
Negative section of review
We didnt stay longer
Positive section of review
Nice setting good food