1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was very good - and easy walk into the centre of the town. Breakfast was a 'continental' self-service buffet with a great choice of items. The property is charmingly quirky but very comfortable. The host was very welcoming.
Negative section of review
You need to be able cope with steps to access the property. It wasn't a problem for me but might be for some.
Positive section of review
Lovely room very comfortable and modern which I loved! Also nice quiet area which was a plus, tv came with Netflix and YouTube which was great. Definitely will be back again this year!
Negative section of review
Only negative was the cleaning staff.. they tried to come into our room before 11am (our check out time) so I told them we wouldn’t be too long and then not long after they started knocking on the door so I opened the door whilst we were putting our shoes on and they came into the room whilst we were still in the room gathering our bags. We just felt very rushed and our privacy intruded.
Positive section of review
An exceptionally neat and clean apartment that is decorated very nicely. Very easy drive to Edinburgh. No complaints. Will be back.
Positive section of review
Brilliant location with happy friendly staff. Breakfast is really good. Cant really fault it as it is a grand old hotel.
Negative section of review
Nothing
Positive section of review
Kitchen and bathroom are super clean ! Beds perfect . Keybox and check in- very easy !
Negative section of review
Nothing
Lambley, United Kingdom
Positive section of review
Nice refurbished property with good size garden. Quiet location
Southend-on-Sea, United Kingdom
Positive section of review
Perfect sea front location close to town and local restaurants
Negative section of review
Nothing everything was just right
Kingston upon Thames, United Kingdom
Positive section of review
The only thing that we liked was that it was clean & warm
Negative section of review
There was no personality, no one at reception to greet you. When you arrived, you had to call them on their phone. The proprietor wasn't even in the building. When we got in our room & looked around, my partner almost had the en suite door off its rails when trying to open it. That's if you could call it an en suite, you couldn't even sit on the toilet without putting your feet in the shower. You had to sit sideways on. I then went down to get our belongings & couldn't get back in the room as the key fob which they gave us wasn't working properly. After calling the proprietor 3 times, he sent someone to look at it & they couldn't speak English or understand what we were saying to them. Tea, coffee & sugar were provided, but no milk was supplied & when asking the sent person why she didn't understand what we were asking for. The bed wasn't even a proper bed & and was very uncomfortable. It was made from conti board & a chipboard bottom with a very thin mattress placed on top. The carpet tiles on the floor weren't fitted properly & the wardrobe was falling apart & no hangers in it to hang any of your clothes. Only one towel supplied for 2 people, which was a bath towel with no hand towel. In the morning, you had to lean over the toilet to get a wash or brush your teeth in the sink. I would definitely not recommend this property unless you like a torture chamber, I wouldn't even allow my dog to stay in a room like this. I know it was supposed to be a budget/ basic room, but even so, it should be inhabitable. Never my partner, who has stage 3 bowel cancer or myself, had a very comfortable night. If someone from booking.com is reading this, we would appreciate a full refund, and I recommend you check these properties before allowing them on your site
Brighton & Hove, United Kingdom
Positive section of review
Great breakfast and super nice staff
Negative section of review
Not that I didn't like it, but more as a personal preference, I missed having a handheld shower head
Positive section of review
Good location