1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was superb the view from our room was exceptional looking out over Herefordshire countryside. The breakfast was excellent and well organised and well sourced local ingredients.
Negative section of review
Nothing negative to comment on.
Brighton & Hove, United Kingdom
Positive section of review
Easy to find, walking distance to centre. Clean, room comfy and spacious. Breakfast great. Receptionist was lovely, friendly and helpful
Positive section of review
Great location , walking distance to everything. We were able to drop our bags off early before check in which as great
Negative section of review
Apartment needs an update, paint etc. Mattresses need to be changed they were not very comfortable.
Walton-on-the-Naze, United Kingdom
Positive section of review
Nice and clean place. Free wi-fi. Netflix etc. Pet friendly place. Recommended
Positive section of review
Great location for visiting family. Plenty parking. Very helpful staff
Negative section of review
Room felt quite small. Have previously stayed in two different family rooms which were both a bit bigger. Otherwise really enjoyed our stay, thank you
Positive section of review
Setting beautiful and peaceful. Cabin cosy and well equipped.
Negative section of review
No drawers in one bedroom.
Positive section of review
Well kept, spacious, lovely grounds
Negative section of review
Reception arguing with the Spa team over towels - seemed to be in very short supply
Brighton & Hove, United Kingdom
Positive section of review
Facilities, location, cleanliness.
Negative section of review
Staff were unhelpful and rude. Arrived 2 hours before check in and were told to come back in an hour and a half and room would be ready. Understandable, so we came back 2 hours later. Member of staff informed us that the room was not ready. When we asked how long she believed it would be before the room was ready we were told it come be anytime between now and midnight! We were given options to upgrade the room, but the prices were extortionate and we didnt feel this was fair simply because the room wasnt ready. Because we had plans during the evening we ultimately and reluctantly compromised on a price to upgrade the room so as to not ruin our plans. I felt this was not our fault and the general attitude and service provided by this member of staff was poor and not sympathetic of the situation we had been left with. I would like to discuss the possibility of a partial refund on this basis, or at a very minimum the amount we had to pay for the upgrade.
Positive section of review
Breakfast was amazing
Positive section of review
Views
Negative section of review
The rooms seem quite old