1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stunning building and very spacious with beautiful gardens surrounding. In a great location and close to the city. Also really appreciate the fragrance in and around the reception, very clean and welcoming.
Negative section of review
I have visited many times and feel the spa is becoming tired and needs the spark put back in to it.
Positive section of review
Parking was easy as well as getting in and out of the property. There was a separate bathroom and bedroom which was ideal as well as a fairly large living space for 2 people.
Negative section of review
We were not greeted by the host at the property and there was a lack of communication as he was away on holiday. We had an issue with the hot tub as the hose wasn’t working so we couldn’t fill it up and when we rang and messaged the host he was unable to assist. He advised we contacted the cleaner as he was supposed to help but we got no reply. As well as this, the dishwasher was full of dirty dishes from the previous guests which we had to wash ourselves. There were also towels from the previous guests in the washing basket which were also dirty however we were provided with clean towels. There was also a lot of dust and dirt on the floors which clearly weren’t cleaned or swept up which made us feel very dirty whilst staying there. Before our stay, the host sent a message with the door code however there was no instructions on how to use the alarm and heating controls. We expected an instruction manual or some sort of welcome book to guide and help us throughout our stay which there wasn’t. This led us to having to contact the host via message to which he didn’t reply to, which we found very unprofessional.
Positive section of review
Very relaxing. Huge kitchen with excellent amenities. We are animal lovers though own dogs, the cats were amazing, such characters.
Negative section of review
Nothing.
Positive section of review
Location was great and make easy access to Kings Cross and rest of London
Negative section of review
The walls in the rooms were a bit thin, someone else sleeping next door wasn't very considerate and was playing music until fairly late, making it harder to sleep. Also I'm fairly certain my shower door hinge was broken too.
Positive section of review
Great B&B and William was really good host.
Negative section of review
Going home!
Positive section of review
Perfect place to spend a few days in bristol
Positive section of review
The location. Helpfulness of staff,
Positive section of review
Fandabydozy
Positive section of review
Location
Negative section of review
A bit dated and could really do with a refurb but I guess it wouldn’t be cheap to stay then 😆
Positive section of review
Location
Negative section of review
Sleep Pillows very bad… so hard… impossible to sleep with.
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