1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent Host, very friendly and helpful. Any questions we asked were always answered quickly. We were able to treat the place like it was our home, I was able to cook breakfast and relax on the balcony. Safe parking facilities are a bonus.
Negative section of review
Apartment needed a couple of small things fixing, but these were underway and already being done during our stay.
Positive section of review
The lady who was standing in for the owners whilst they were aware. She couldn't do enough for me and even made me a little packed lunch each day as I was up and out too early so I missed breakfast everyday. Great customer service.
Negative section of review
N/A
Positive section of review
We had a great stay at the valentines hotel at the weekend, Steve was a great host and very welcoming The Hotel is very close to the promenade and the room was excellent Breakfast was amazing and would go back in a heartbeat
Positive section of review
Reasonably central. Right next to Norwich's ground! The staff were very attentive to my wife who'd twisted her knee and grabbed her an ice pack. Thanks!
Negative section of review
Nothing
Positive section of review
Deposit takes too long to be returned to you with present day technology
Negative section of review
Deposit is completely unnecessary when hotel already keeps card details
Newcastle upon Tyne, United Kingdom
Positive section of review
Not stay first time. All great. Welcome staff
Positive section of review
Everything is new and clean
Negative section of review
The bed was too tiny for two people, and there was plenty of room for a bigger one
Positive section of review
The breakfast was excellent
Negative section of review
Nothing
Positive section of review
Location, room, breakfast
Negative section of review
Bit pricey
Positive section of review
Great location,
Negative section of review
Nothing