1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff all very welcoming and definitely very dog friendly. Excellent menu and delicious food. Good breakfast too. Good public footpaths for dog walking close by.
Negative section of review
Insufficient parking. On arrival outside looked unprepossessing, but pleasantly surprised inside.
Positive section of review
Friendly staff, great location. Helped with providing storage for bikes although it was uncovered. Good food on site too
Negative section of review
Bike storage is visible from the street, although it was behind a locked gate
Positive section of review
I liked the room it was spacious and comfortable. Breakfast was nice with plenty of selection for all tastes.
Negative section of review
Being in an access able room as I didn't ask for one. Also there were four assistants in the breakfast area cleaning tables & re stocking the food areas, Two did not do anything from when we arrived until we left ( 09.00 to 09.45) and the other two had to work hard to ensure the tables were nice and clean and replace food items.
Positive section of review
Really excellent location. Quiet, but so close to walking into city centre. Good facilities.
Negative section of review
Beds not particularly comfy. No matches or working lighters to light gas hob.
Positive section of review
The staff were friendly and helpful, and the location of the hotel is very good.
Negative section of review
There were two main issues: 1) The bathroom had not been cleaned. The shower drain was blocked, so the drainage was very slow making the whole shower experience very unpleasant and stressful. There were pubic hair around the sink. And there were urine stains on and under the toilet seat. After notifying the staff on the 2nd day, the sink was cleaned. They further tried to contact their maintenance team but couldn't reach them. When checking out, I found out that another room was prepared for me to move into, but nobody had notified me about this so I ended up staying in the same room for the last (2nd) night. 2) The room was very close to one of the fire doors in the corridor, so there was a constant noise of a slamming door very early in the morning and late into the night.
Positive section of review
Breakfast lovely, staff friendly, room clean and spacious.
Positive section of review
Breakfasts were very good, also service
Negative section of review
Bathroom!! No toilet roll holder, fan didn't work. Could do with more towel rails also shower mat needed. Little things but all make a better stay.
Positive section of review
It was a good selection to choose from.
Negative section of review
I was satisfied.
Positive section of review
Expensive
Negative section of review
Value
Positive section of review
LOCATION
Negative section of review
The description of the rooms, booked a deluxe king room with an extra large double. When we arrive we were told they call their double rooms king rooms but the only have a double bed. They did move us for no charge but I have never been to a hotel where a king room is a double room.
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