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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment is decorated very well and has everything you need. The best: there are some toys for the kids in the garden. Parking space included via the garden door and a supermarket right next to the house. Really comfortable beds. Fully equipped kitchen. And they left some muffins in the kitchen that were delicious!! :)
Negative section of review
Curtains let all the light come in! Location is next to a busy road, and about 30min to Edinburgh.
Positive section of review
Lovely bathroom facilities, nice clean, comfortable bed, and kettle with several beverage options was nice, I especially appreciated that oat milk was provided, as I have always had to go and ask for some from the bar at other hotels. Thank you for being inclusive of vegans and lactose intolerant guests.
Negative section of review
Floor was a little bit dirty, not terrible, but is something I'm used to with hotels. An odd stray hair about, something I'm used to as well. No big deal.
Positive section of review
The bed was comfortable; the room was clean and the staff helpful. I was in central London to attend a weekend conference so a clean room and a bed for the night were my basic requirements for this trip. These requirements were met at this location.
Positive section of review
Receptionist was polite well mannered and helpful. Room was clean and comfortable, Breakfast was perfect staff very helpful and polite. Had an evening meal which was Excellent all supplied served by helpful friendly staff
Negative section of review
Some areas of the hotel could use a little updating and a refresh, and a bit of modern landscaping to the front gardens and parking area.
Positive section of review
Hot tub was great, nice tidy little van. Had a great weekend with my partner.
Negative section of review
Very few kitchen utensils and generally cooking equipment. No tea towels, so couldn't dry up our washed pots. Food from previous occupations left in fridge. Beds not made up, small things overall but small things matter. But overall great little caravan.
Positive section of review
The room was clean and the bed comfortable.
Negative section of review
There was no plug in the sink. It took three attempts by staff to get it sorted. We had to move the bed(s) as it was impossible to get out of one side without clattering into a radiator. We were told that the key we were given would open our bedroom door and the main door into the building. This was not the case. After returning just after 11pm we could not get into the building because the key did not fit. The inn was closed with no lights on. We rang the bell several times but there was no response or no obvious phone number to ring. We were locked out. Luckily, a staff member outside the building spotted us and came to help but realised the key did not work and got someone from the next pub, the Crown, who came with a key that fitted. We were told we would get a key to gain access the next day but that did not happen. Matters were not helped by a private rave party taking place in the Market Hall right opposite our room. The house music continued until 1pm so we had no chance of getting to sleep. After the rave finished a couple having sex in the single neighbouring room could be clearly heard as there was an adjoining door between our rooms Later, another person arrived in their room and we could hear a lot of swearing before they went downstairs to the bar. This would have been about 3am. We complained next morning about the dreadful night we had endured. We appreciate that the Board could not control the loud music opposite but there was no one around to help deal with problems within the inn - not even a phone number to alert anyone to problems. In the morning a member of staff (we were told was the assistant manager) said they could not control who came into the rooms. The door between the bar and the accommodation did not lock. Continental breakfast!!! It was next door at Cocketts Hotel. It was poor. Frozen fruit and bread, only two pastries on offer, curled up cheese. Not restocked with fresh produce. We were booked in for 2 nights but left after 1.
Positive section of review
Location close to the bay. Friendly staff
Positive section of review
location was great, comfortable bed.
Negative section of review
breakfast was very basic.
Positive section of review
Location. Cleanliness. Good food.
Negative section of review
View from room
Positive section of review
Breakfast was good