1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
In central location. 2-3 minute walk to town to centre. Short taxi ride from rail station. Very clean & tidy. The girl on the reception when we arrived switched rooms for us so we could get to the room faster as we were a little early. Which was appreciated. Breakfast was fairly good, plenty of choice. Only gripe was the plates could've been hotter. Overall, we had a pleasant stay bit doubt I'd return to this hotel.
Negative section of review
The staff could've been a little more pleasant. Apart from the reception girl when checking in, not one person said good morning when passing the desk. The only one that did actually speak, was a waitress called Livia & that was because we put the plates altogether after breakfast & she said thank you. Not one other person spoke. Never even had a did you have a nice/ lovely stay when we checked out. It was a case of sign here & there & that was it. Not even a thanks for staying. A little pleasantness goes a long way !!
Positive section of review
We had a wonderful time in Alia's apartment, very close to the shopping center, Edinburgh city center was accessible by bus, very clean, everything you need for a great time in Edinburgh, and magical moments in the Highlands by car.
Positive section of review
The hotel is in a beautiful site and the staff could not have been more welcoming and charming.
Negative section of review
We could only get terrestrial TV - we are a bit spoiled these days!
Positive section of review
Great location, great light, clean, comfy, did exactly as we needed it to.
Negative section of review
A bit noisy in the mornings.
Positive section of review
Excellent bar, facilities and nightly entertainment.
Negative section of review
Premier class room I booked, OK but so very small.
Positive section of review
Great budget accomodation with ideal location
Positive section of review
Great transport links
Positive section of review
Breakfast was simple
Negative section of review
Breakfast
Positive section of review
Clean and location.
Negative section of review
The room is small, and the bed was small, too.