1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean, organised and fit for purpose. Minimalist. Easy to get a taxi. Helpful staff. Comfortable bed. Ample breakfast. Decent tv to watch the news.
Negative section of review
Felt for health and safety there should have been shower mat in shower cubicle. Because small eater would have liked small crusty rolls for breakfast.
Positive section of review
All the staff were lovely & very friendly & the position in Whitby was excellent making it easy & close to everything we like about Whitby.
Negative section of review
The room badly in need decorating & upgrading, the bathroom & windows definitely need replacing
Iwerne Minster, United Kingdom
Positive section of review
The bed was very comfy. Car park was OK. Nice toiletries in the room and clean bath towels.
Negative section of review
Stayed in a room called hogweed. There's was a constant droning noise all through the night, sounded like an extractor fan. Didn't get a wink of sleep. No vegan food on the menu at all but the landlord was friendly. The stairs and corridor upstairs are very dark and I tripped on a step outside the bedroom door. Balcony door doesn't open, and a window in the bedroom doesn't close so it was very cold in there, even whilst the radiator was on. There was a plug in heater, but sadly it didn't work.
Positive section of review
Breakfast was excellent. Staff very good, Location good., Shower was good.
Negative section of review
The bedroom was small and bed uncomfortable. I didn’t sleep well at all. I’m sorry to give negatives as staff and breakfast was do good. But I just did not sleep well.
Positive section of review
Hosts were super friendly, very clean and cosy room. Great value for money.
Negative section of review
Nothing!
Positive section of review
Location, close to ferry terminal, ideal for two, every thing we needed.
Negative section of review
Nothing to our dislike
Positive section of review
Nice big clean place with with bars and restraunt, plenty todo around it
Negative section of review
The swimming pool was shut when we arrived “only reason we paid that bit extra” no email or phone calls before arrival either to warn us it didnt even say it was shut on the booking 🙃 also wasnt aloud a refund so stayed for the night and went with the flow
Positive section of review
The staff were really friendly and nice.
Negative section of review
There was no hot water, so we had to get cold showers. The room was cold. The bed noisy. There was no kettle in the room. There was used sanitary products in the bin when we got there. The bathroom window didn't open.
Positive section of review
Nice view, comfy room
Negative section of review
Location from O2 not as described ,40 minutes travel to the arena. No heating came on in room at all.
Positive section of review
Perfect