1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room is lovely and spacious, bedding was clean and fresh along with fresh towels. Room is adequate for the length of stay, warm and easy to control the temperature. Nice to have windows which open to allow some fresh air into the room.
Negative section of review
Curtains are very light which let a lot of light in, not ideal as I was on night shifts which meant I needed an eye mask to be able to sleep during the day. I also got woken up by the cleaner who let herself into my room whilst I was sleeping - this was a shock to the system, although not her fault, would be nice to have had the option to opt out of a room check.
Brighton & Hove, United Kingdom
Positive section of review
Quirky and very comfortable. Great location just a couple of streets back from the sea front and a 15 minute walk to the Lanes and centre of town. Manager Tony couldn’t do enough to ensure out stay was enjoyable.
Negative section of review
Only criticism we would have, and this is more personal preference, but we couldn’t shut of the towel rail in the bathroom which meant things could get a little warm with the windows shut.
Positive section of review
Super place to stay, perfect accommodation and the staff, reception and restaurant, were friendly, attentive, and most of all, welcoming.
Negative section of review
Absolutely nothing to dislike.
Positive section of review
Location of the hotel meant it was easy to access, and the staff were all friendly. Shower was decent.
Negative section of review
Hugely uncomfortable bed that was hard as a rock. Our room looked out onto a pub, which meant that we were awake into the early hours with the noise keeping us up. There was also signs of water damage in the bathroom, with big orange stains on the floor and on the shower wall.
Positive section of review
Everything apart from the sofa bed very uncomfortable
Positive section of review
Staff amazing, great location for walks
Negative section of review
Nothing
Positive section of review
Clean. Spacious. Tidy. Lovely staff.
Negative section of review
Expensive breakfast that wasn’t really worth almost £20 per head. The bacon was burnt, almost cremated !!
Positive section of review
Really lovely and modern
Negative section of review
The need for a portable heater, and the bathroom refurbishments looked a little dodgy
Positive section of review
On the whole very good
Negative section of review
Only 1 problem in all 3 rooms the showers were very temperamental. Running hot then cold .so couldn't really shower for long
Positive section of review
Comfortable and clean
Negative section of review
Noisy neighbours underneath our apartment until 2am not ideal!