1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were lovely. Our family room was clean, well laid out and in good repair - we couldn’t ask for more. Food was also good here and breakfast offered a variety of options. Overall, it was good value for money and this is important to us. Having the pool and gym was an added bonus. We would definitely return to this hotel if visiting the area again.
Negative section of review
Nothing
Positive section of review
Cleanliness of rooms and hotel in general was very good - quality of daily room servicing was great. Fantastic location close to tube station. Simple but satisfying breakfast - decent quality (except for pre-brewed coffee which was overly strong and bitter) Modern in room facilities Excellent walk-in shower Staff were friendly and helpful
Negative section of review
Small room dimensionsThe small double beds in some rooms. Ours was 135cm across which by modern standards is tiny and not comfortable , nor value for money at >£200 per night (although not unexpected by modern European standards). Small bathroom towels Incomplete room restoration/decoration - holes in the walls. Only 3-4 clothes hangers - more please Breakfast only till 9.30 - early for leisure travellers.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great host, with a lot to say about local affairs, venues, and history. Excellent large rooms, renovated and comfy. Large outside space. Anything you like for the breakfast, which is included in the decent price. It's a decent place to stay, but don't expect nightlife on the doorstep.
Negative section of review
The hotel is in a residential area of Wallsend, 15 mins walk from the shops and restaurant in this largely working class suburb. The Anson pub does good food. The Dorset Arms was formerly a pub and restaurant as well, but as of 2024, only offers breakfast and rooms due to a downturn in patronage of the former. You can still bring in your own food - the takeaways are actually closer than 15 mins walk.
Delph, United Kingdom
Positive section of review
Everything. How well the place was decorated, Really modern and Stylish. Nice modern kitchen, Really comfortable sofa. Nice smart telly. The bed was so comfortable. Would definitely recommend and stay again.
Positive section of review
Best location to approach British Museium and sightseeing places with short bus or underground trips. Also very close to convenient shop. Finally, the number push door lock is convenient as well.
Negative section of review
Nothing special.
Positive section of review
Staff on reception especially Angus. Very helpful and nice.
Positive section of review
Central location, relaxed and friendly staff, good food
Positive section of review
Clean, comfortable and friendly hosts.
Positive section of review
Lovely and comfortable
Negative section of review
Modern and classy
Positive section of review
The staff was great.
Negative section of review
The mattress was to soft. You could not have pizza in the restaurant just at the bar. So if one like to have steak and one would like pizza then you have to eat the steak at the bar tables. There you do not have proper seat at the table.
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