1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel was immaculate the lady on reception was so helpful and kind, was my sons first ever little break away and he wants to come back to the same hotel,one of the best sleeps I’ve had in a long time, bed so comfy, breakfast was delicious just perfect, the waiter was very friendly and helpful, (the Scottish man) Our little break away couldn’t have gone any smoother, can’t wait to come back soon
Negative section of review
Nothing everything just perfect
Positive section of review
The refurb of the hotel is lovely, we were really impressed with the new look. The beds were comfortable, and probably one of the best hotel showers we've had in a while.
Negative section of review
There wasn't anything to not like for the price you pay.
Positive section of review
Well kept apartment. Rooms , floors and bathroom were very clean . All the utensils were clean . All utilities were in working condition. Kids enjoyed the board games.
Negative section of review
Only thing noted was the stained tea cups
Positive section of review
Location excellent for Belfast and the country side walks. Our room and views were lovely. Loved the art in the garden and the relaxed atmosphere.
Negative section of review
When checking in the receptionist had an issue not being able to use my Revolut card from my phone ( tap) , she then told me I had to use a physical card - this I know not to be the case! After several minutes frustrating minutes she eventually was able to use my Revolut on my phone. Again on checkout the same lady, I paid any outstanding balance and left the hotel. I got a call 3 hours later from the hotel telling me they forgot to charge me for something on checkout. Very annoying and not the experience I’d expect from a 5 star hotel. Unfortunately we were unable to sample the high end dinning as the restaurant was closed on bank holiday Monday, I’ve would have liked to sample the tasting menu.
Positive section of review
The staff were amazing. The bed very comfy. The meals were terrific, especially the small plate option. Would stay there again
Negative section of review
Nothing
Positive section of review
Proper cute - clean tidy and we got to pet goats - 5 minutes from silverzone parking x
Negative section of review
Nothing
Positive section of review
Very spacious, clean just super cute! Will definitely stay again! Great location!
Positive section of review
The room was lovely, staff were very nice, evening meal was delicious.
Negative section of review
Check in was too late, check out was too early, no time to use the pool. Breakfast was not included in the price which we were surprised at considering what we paid. The bar closed at 10pm!
Positive section of review
Excellent location. Gated parking for extra security
Negative section of review
Trees in car park created ideal environment for birds to mess in car. But cleaning materials were available!
Positive section of review
Both very good
Negative section of review
Shower a bit snug