1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Scam dont book they are scam I asked for details of property never gave them told me I would get them at 3 which was lie when I got there at the property I was told they have one bed available for me when I refused and asked for refund was ignored its a scam cant believe booking .com allowed it
Negative section of review
Scam dont book they are scam I asked for details of property never gave them told me I would get them at 3 which was lie when I got there at the property I was told they have one bed available for me when I refused and asked for refund was ignored its a scam cant believe booking .com allowed it
Newcastle upon Tyne, United Kingdom
Positive section of review
A nice, warm and clean property in the center of the city with very friendly and helpful staff.
Negative section of review
Honestly, I can’t think of any at this moment
Positive section of review
Lovely modern hotel in the heart of Glasgow. Lovely complementary cake on arrival too!
Negative section of review
Lighting area near mirror could be improved - the dim lighting made shaving/applying makeup an arduous task.
Positive section of review
Breakfast was excellent, lovely croissants, delicious eggs and plenty of everything.
Negative section of review
In our room the bathroom door, if not closed, collided with the entrance door. So a spring to cloe the bathroom door would be handy.
Positive section of review
It’s a good place for an overnight stay probably will book again soon.
Negative section of review
You need to pay deposit. To collect keys you need to go else where
Newcastle upon Tyne, United Kingdom
Positive section of review
The location is super for someone who wants quite place.
Positive section of review
Good location. Quiet building Easy access to building
Negative section of review
Apartment location on 3rd floor - a lot of stairs. My husband had difficulty with climbing the stairs.
Positive section of review
Room view 🪟 was very good
Negative section of review
Staff was very friendly
Positive section of review
Great Hotel
Negative section of review
Breakfast a little ordinary considering the quality of the hotel
Positive section of review
Everything