1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The rooms are quite large well furnished with a very comfortable bed.Very good food reasonably priced and the staff were very friendly and attentive, similar price as a Premier inn but in a higher league altogether. Would definitely recommend.
Negative section of review
Leaving
Positive section of review
Clean comfortable accommodation with parking and a friendly owner who responded quickly to communication. The parking area is accessed from the driveway of No.23 which is just after you join Cromer Road from the ring road.
Negative section of review
The request for a deposit by BACS, which I hadn't read but is detailed under "Important Information" on Booking.com This was resolved when I contacted the owner who explained they'd had a bad experience with a recent guest.
Positive section of review
The location was nearby to the Euston London station. The hotel is small but mighty. It is equipped with the essential for a small hotel. The staff are very friendly. The breakfast was very good.
Negative section of review
It was a little too small
Positive section of review
Very clean and friendly family. The rooms were clean, had plenty of space and furniture to place my things. The facilities were also very nice and orderly.
Stratford-upon-Avon, United Kingdom
Positive section of review
It was silent. Pillows were good. Staff friendly. Bathroom products are excellent. Biscuits a nice touch. Water in the fridge.
Negative section of review
The lounge area wasn't particularly comfortable for lounging in. The desk is unusable due to the position of the fridge. And with curtains open, everyone outside can see in. Having to pre book breakfast. Bar staff untrained. Kettle doesn't reach plug. Packet milk, ugh. And not enough.
Positive section of review
Perfectly situated, lovely bar and rooms spacious and clean.
Negative section of review
Nothing!
Positive section of review
Quiet. Brilliant central location. Staff all lovely.
Negative section of review
I'm not sure the room could be any smaller! Fine for a one night stay, but logistically challenging for three nights.... nowhere to store clothes!
Positive section of review
Old world charm Bedroom and heating
Negative section of review
Parking Food and Prosecco costs Safe didn’t work, asked 3 times to fix
Positive section of review
The location.
Negative section of review
Someone had obviously been smoking in the room prior to our stay. The coffee machine was broken. Also for some reason there was a half used roll of kitchen towel on each of the tables at breakfast, not a good hygienic look.
Positive section of review
Location
Negative section of review
The rooms smelled of drains The hotel is undergoing refurbishment Breakfast was appalling If I had known the hotel was undergoing refurbishment would of not stayed. Very poor in not giving out information on the refurbishment and work going on in the hotel .... Power tools started as 8am .....