1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A home away from home, we felt so welcome and not just another guest checking in. The hosts knew our name and even filled the fridge with non-essential items just for the kids. They went above and beyond to make our stay comfortable. Beds were comfy, soft clean sheets. There were more than enough freash towels provided for our stay, even a baby towel left for our youngest hanging on a cot made up for him with a teddy bear making it extra cosy. Very close to a number of lovely beaches & nature reserves, Shopping retail Parks, a pharmacy and some nice pubs. Parking is free and secure behind locked gates plus cctv. The room was a decent size for the four of us. It had everything we needed for the weekend.
Negative section of review
We didn't dislike anything.
Positive section of review
Ralph's was impeccable overall. What a treasure of a hotel offering par excellence accommodation with staff to match. The breakfast choice is thoroughly fine, cooked beautifully using quality product. Our king room was well appointed, very clean, had a superbly comfortable well dressed bed and the en suite walk-in shower was simply fabulous. Our host Lynne and her staff were charming and most helpful in every way.
Negative section of review
Zero ..... 😁 EVERYTHING WAS PLEASING 👍
Positive section of review
It was amazing - very clean with beautiful details and cleanliness, shampoo and conditioner and + kitchen utensils needed for cooking ready provided. Very spacious and comfortable. Great👍
Negative section of review
no cribs for kids
Positive section of review
Such a lovely stay in the English countryside. The facilities included a nice sized bedroom and en suite as well as the restaurant bar area. The staff were also so friendly.
Positive section of review
We had a Wedding there, the service and staff were exceptional, the whole day was a success. well done to all involved.
Negative section of review
Our room when we arrived was in a poor condition, draws falling apart, TV not working (Very Poor) we was then upgraded to another part of the hotel, room was excellent.
Positive section of review
Good location, some areas in need of a spruce. Outside area good for a drink if weather permits.
Negative section of review
One of the lifts was being repaired, took an age for the other to arrive at busy times. Staff at the bar were not the greatest at busy times ie they had no idea who was next in line, a manager flitting around and not helping at all wasn’t the best advert. Most importantly they forgot to tell us you needed a code for discounted NCP parking before we’d paid.
Positive section of review
Really welcoming and friendly, very good breakfast, great location too
Negative section of review
It was a little too warm inside. Though we got unexpectedly warm weather so that’s possibly why temperature was high.
Positive section of review
Central to shops and bars, nicely decorated and parking on site
Positive section of review
Location, easy check in
Negative section of review
Noise from other guests because the walls and ceilings are old.
Newcastle upon Tyne, United Kingdom
Positive section of review
Nothing
Negative section of review
Nothing