1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Louise's service was excellent (5 stars), very responsive and she even came over on the first night to check when the heater wasn't working and also send for the plumbers promptly when there was a drainage issue. The location is convenient and also quiet, except that we stayed on the lower level and sometimes the neighbour upstairs can be noisy or stomping their feet around. The house has all the equipment one needs for cooking and doing laundry, it even has plenty of coffee and tea.
Negative section of review
The cleaning wasn't done very well when we first checked in, it was dusty and there were dirty towels left behind not cleared. My husband had to vacuum the place all over again but it was nice that they have the vacuum and other cleaning materials for us to use. I thought we booked for two weeks and they would provide extra towels but they didn't. I recommend to consider leaving extra towels for guests who stay more than a week. The bed wasn't too comfortable, can feel the spring and it was saggy.
Positive section of review
This hotel does have black pudding available at breakfast, so gets bonus points for me. Perhaps it's a bit dowdy, but the rooms have chairs and tables, and good reading lights. I stayed in another hotel nearby once, and none of those things were available and place was much more expensive.
Negative section of review
There was a football match on that night and it took over half an hour in queue before I was able to check in.
Positive section of review
Nicely placed within easy walking distance of the tube station at Tufnell Park. Nice quiet area. The room was great for a 3 night stay with super clean private shower room and excellent kitchen for shared use.
Negative section of review
Nothing.
Positive section of review
The friendly receptionist Victoria was super and allowed me to check in an hour early after my 5 hour trip. She went out of her way to accommodate my request for an extra night. Thank you.
Negative section of review
Perhaps a little table in the room.
Positive section of review
We all felt the breakfast options were brilliant and the staff very friendly.
Negative section of review
Road noise was the main issue for all of us
Positive section of review
Very clean and modern and great location. The staff was lovely to deal with.
Negative section of review
Even though I looked at pictures of the room, I didn't realize how small the room was. It would be perfect for younger people who plan to not spend much time in the room, as it was clean and modern.
Brighton & Hove, United Kingdom
Positive section of review
No breakfast available. Location perfect for a trip to Brighton racecourse
Negative section of review
Direct contact with the hotel by phone would have really been appreciated
Stratford-upon-Avon, United Kingdom
Positive section of review
Lov dly clan room and grat breakfast...really friendly staff
Negative section of review
Nothing not to like !!
Positive section of review
Clean, comfortable and friendly
Negative section of review
Nothing really
Positive section of review
Breakfast was adequate.
Negative section of review
It was very busy and traffic at the breakfast area was over crowded.