1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The video I was sent by the property made it super easy to find. The location is great and very quiet. The grounds were clean, and a very pleasant place to sit and have a coffee.
Negative section of review
The apartment had no microwave and no complimentary tea or coffee. We travelled for 6 hours and then had to go straight out and do shopping just for a cup of coffee. Although the apartment was generally clean, there were no washing-up facilities, clothes, or soap. The ceiling in the bathroom is peeling off, which looks terrible, and there were 1 1/2 toilet rolls. However, the worst thing was on the floor in the bedroom; just behind the bedside cabinet was a used condom packet; thankfully, there was no used condom, though.
Positive section of review
Great location 15 minutes walk to the tower. Secure paid parking at the train station 5 minutes walk away. Lovely spacious room with a comfortable bed. Fantastic breakfast! 😊
Negative section of review
The water pressure in the shower wasn’t very powerful and kept dropping out to cold water.
Positive section of review
Having a Bath and flannels 😊. All staff we met were very pleasant and offered to help. It was also very clean.
Negative section of review
The Room was very hot even with the Fan provided. Would have been helpful to be able to open the Windows more.
Positive section of review
Excellent spa with great opening hours. Large rooms and parking lot. Friendly staff and good meals.
Negative section of review
I am sure it rarely happens, but the fire alarm in the middle of the night was a bit of an experience 😉
Positive section of review
It was very nice but could do with entertaining all weekend
Positive section of review
Breakfast was ok, but service was extremely slow
Negative section of review
Decor in the room / bathroom was very dated
Burton upon Trent, United Kingdom
Positive section of review
Fantastic location and great food.
Negative section of review
Strange that you couldn’t book more than 45 mins at a time to use the pool, but it was fine.
Positive section of review
The living room was big
Negative section of review
Bedroom very small. Bath was not for for two people. The tv in the bathtub did not work as it had no sound. I found insects in the bathroom in the morning as there was a crack in the tiling under the bath so they must have creeped through
Positive section of review
Location to Heathrow
Negative section of review
Getting the bus from hotel to terminal 2 in the morning due to traffic
Positive section of review
Spa was enjoyable.
Negative section of review
Breakfast choice was limited
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