1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The suite was very comfortable and tastefully decorated. We could not have asked for better. We had a really relaxed time at the Glen Mona Hotel. Our bed was very comfortable and bathroom/shower was clean and spacious. Tea/coffee and biscuits were provided with fresh milk in the fridge. The suite, that we stayed in, was simply superb.
Positive section of review
Got upgraded upon arrival for free and made to feel highly valued appreciated and respected 10 out of 10 for customer service and satisfaction
Positive section of review
Breakfast was excellent, lovely croissants, delicious eggs and plenty of everything.
Negative section of review
In our room the bathroom door, if not closed, collided with the entrance door. So a spring to cloe the bathroom door would be handy.
Positive section of review
The staff, gym, pool, breakfast, beds and general facilities were great
Negative section of review
On a Thursday morning at 6:10am, the restaurant manager said breakfast was not ready until 6:30am. The website and reception said breakfast is served from 6am, Monday to Friday! I had to go checkin for my 8:45 European flight at 6:45... I was 30 minutes late, but I made it.
Positive section of review
It’s a good place for an overnight stay probably will book again soon.
Negative section of review
You need to pay deposit. To collect keys you need to go else where
Newcastle upon Tyne, United Kingdom
Positive section of review
The location is super for someone who wants quite place.
Positive section of review
Location, cleanliness, coffee making facilities.
Negative section of review
No one present on site to deal with issues. Fortunately I had none so all went well. However my fellow travellers did have issues which remote communication made somewhat difficult. They travelled from overseas with no mobile connection.
Positive section of review
The property has everything you need
Positive section of review
Room view 🪟 was very good
Negative section of review
Staff was very friendly
Positive section of review
Great Hotel
Negative section of review
Breakfast a little ordinary considering the quality of the hotel