1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room we had was very comfortable with a large bed and private shower. The communication from the staff before & during check in was great and very helpful. We didn't realise before checking in that that there's a fully equipped kitchen which meant that we cooked a few meals for ourselves instead of eating out. The location was good, about 5-10 minutes walk from town - don't miss St. Eia for wine and food and Milieu for art. For the price paid, I can't imagine anywhere better in St. Ives - we'll definitely be back.
Negative section of review
The walk out of St. Ives to The Nook is all uphill so just be prepared for that - don't let it put you off though :)
Positive section of review
I first stayed at the Riverside about 12 years ago, my memories of that stay were very positive and no doubt influenced my decision to return rather than try another guest house. An excellent choice I have to say and have repeated congratulated myself on my decision. I have rather belatedly glanced through the reviews and not found a bad one, that tells you all you need to know.
Negative section of review
Nothing to see here.
Positive section of review
Really friendly and helpful staff, lovely big rooms which were clean, bright, well decorated and great hospitality tray. Breakfast was tasty and served with a smile. We also enjoyed a pub quiz night which was a bonus!
Negative section of review
The bathroom sink was a little tricky with the shelf above it as its only a small sink. Not insurmountable though!
Positive section of review
All was perfect. Staff very nice and professional. All very good and clean . And water in swimming pool was warm :O Even in Mallorca water in swimming pool was cold and here very very nice warm 😀 😊 👌
Negative section of review
N/A
Clacton-on-Sea, United Kingdom
Positive section of review
The location .The staff were helpful and friendly.Easily moved us from a noisy room. The rooms were very clean
Negative section of review
Breakfast was a big disappointment. It was cold.Had to ask for a tea cup. Wrong breakfast items given. Tables not clean
Positive section of review
Very central Wonderful welcome & very friendly helpful staff
Positive section of review
Very tasty and staff professional and helpful
Positive section of review
Room very comfortable although rather hot
Negative section of review
The check in was awful the deputy manager accused us of not paying when my co worker had paid it over the phone to another member of staff. She was very rude and cut me off when I asked for an apology very dismissive. This was in the front of a restaurant with people there.
Positive section of review
Staff were lovely, friendly and helpful
Negative section of review
Heaters in the room and bathroom were not clear how to control temperature. Room had all I needed but was very compact the view from the window being a close rockface ( but at least it had a window with daylight)
Positive section of review
Well situated. Food very good.
Negative section of review
Bathroom was a little tired. Lack of communication between staff.