1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked the location for continued travel the following day. Staff very friendly. Comfortable beds and pillows. Great breakfast. Good price
Negative section of review
Nothing
Positive section of review
Great location for arena, restaurants and parking. Comfortable room with the benefit of the spa use. Lovely breakfast in the sky bar.
Negative section of review
N/A
Positive section of review
Great location. Convenient facilities with coffee shop right on main floor. Friendly staff. Room was quiet despite loud location.
Negative section of review
Room was very small (although typical for London) and visibly worn/in need of renovation. Coat hanger fell off the wall when I tried to hang things because screws were loose/holes in the wall were worn in. Curtain was dirty and half hanging off its hinges. Scuffs on furniture and stains on carpet. Nightstand legs were lose and falling over.
Positive section of review
Stunning location and great views. A lovely apartment with a beautiful feel to it.
Negative section of review
This property has an incredible view and is a great location. However, it is important for those staying to be aware that access to the apartment is through the large bins and storage area of the restaurant. This is a seafood (beautiful!) restaurant and accordingly, the bin smell isn't pleasant. The restaurant was mopping out the kitchen and created a huge, foamy, smelly, deep puddle at the bottom of the stairs - so much so that we couldn't get in. The restaurant kindly set up a walkway for us to be able to access the stairs over the water. Unfortunately, we were not given the key code or directions on how to access the property prior to arrival. However, a lovely lady in the restaurant downstairs was able to help us. The shower vacillated between being scorchingly hot or stone cold. We did not shower our children while there, knowing that they would either freeze or burn.
Positive section of review
Breakfast was kind of basic. Cooked sosage at least would of been nice
Positive section of review
Easy to find, and quick check in.
Negative section of review
The Lodge sign wasn’t lit so we couldn’t see where we needed to go.
Positive section of review
The breakfast was excellent.
Positive section of review
the newly refurbished rooms
Negative section of review
no faults
Positive section of review
Facilities and services
Negative section of review
N/A
Positive section of review
Very friendly host😀