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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great for a small family or friends travelling together as it is a double bed with a single bunk on top. The unconventional full bathroom was good for purpose, towels were provided- the room has everything needed for a budget stay. Only a short walk away from New Street station though some confuse it for the other ibis budget in the area which I witnessed happen in the lobby. There was a small window you can open that was good for ventilation.
Negative section of review
There were some issues with key card that made it difficult to leave and come back to the room without assistance from the front desk. After the first instance I took care to keep the new key card from the front desk away from anything that would demagnetise it. However when I attempted using it a few hours later I was locked out for a good 20 minutes while staff attempted to open the door with various keys. The room adjacent to mine had a similar issue but they were able to get into their room after 5 minutes of swiping their key card. The staff was helpful but suffice to say the hotel keys needs some upgrading across the board. They was a damp smell throughout the room when you first enter, likely from the shower that does dissipate after opening the window and exhaust fan.
Positive section of review
I was very kindly helped with my bags up to the room and was pleasantly surprised to find how spacious both the room and the bathroom was. The bed was comfortable and having a bath was a nice touch. Expectations were kinda low, but we both left quite happy.
Negative section of review
No complaints, really. No breakfast is included and it was a slight pain having to run down to the car park every day to buy a new ticket, but we already knew that would be the case. The pub downstairs did get quite rowdy on the Saturday night we were there.
Brighton & Hove, United Kingdom
Positive section of review
We liked the marina and the view. The room was lovely and spacious too. There was one tall blonde guy who was fairly new (As he told us) who was outstanding and we would like him to be thanked as he went above and beyond to smile and to be polie to us.
Negative section of review
On the main front reception desk, there was a large man who was extremely rude! He was rude to all of the guests asking questions before we even checked in. We felt like we were nothing but a nuisance. He even embarassed a man by telling him loudly in the main area "Your card has been declined" and looked almost angry. Its just disgraceful behaviour and we would like him to be picked up on this. We were also told to arrive to check in at 12pm but we were not able to check in until 1:40pm, we were late for our booking in brighton too because of this.
Positive section of review
The apartment was well-equipped and was in Central Alnwick, handy for the Castle and exploring the town.
Negative section of review
The flat was difficult to locate as there was a pedestrian area on the approach road, and no parking outside the property to unload luggage. It was up two flights of stairs and the living area was cramped and uncomfortable with no coffee table. The bar stools to the dining table were very high to get into and down from.
Positive section of review
Good clean apartment well equipped ideal for what I needed short walk to bars/resturants etc
Negative section of review
Not a fault of the property but noise from the street early hours from fall out of clubs and bars
Positive section of review
Clean, good size, parking, kitchen fully equipped, comfy beds, Great location .
Negative section of review
WiFi poor - had to hotspot to work.
Positive section of review
Photos did not do the property justice! Amazing stay!
Positive section of review
location was good. staff not very helpful.
Negative section of review
The lifts were not working and 4 flights of stairs was a killer
Positive section of review
Excellent breakfast, lovely staff.
Positive section of review
Excellent price.
Negative section of review
Very basic with Lino on floors but I guess to be expected at the price.
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