1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location (as long we you don't have to park there). It was perfect for exploring the city and for eating out, but also coming back to deposit purchases/have a cup of tea/change. Very comfortable rooms. The staff were great. You could fully open the windows, allowing us to actually control the temperature/air flow. Although the rooms are modern, the entrance hall and communal areas were wonderful.
Negative section of review
The radiator was stuck on full, but the staff fixed it as soon as we said there was a problem. Didn't find out the number of parking spaces was limited and first come, first served, until a few days before. We made alternative arrangements to remove the stress, although it may have been fine.
Positive section of review
Clean, large bedroom so we as a family with two younger boys 5 and 7) slept in one and their gran in other room- beds were comfortable. Tv and living room adequate, facilities fine. Coffe/tea and other things included as well as shampoo/shower gel, bin bags, Washing stuff. Location good - 10-15 min walk to sealife, as well as pubs/restaurants close by
Negative section of review
Entrance to rear parking was tight -we had 5 series which got through few inches on each side with mirrors popped down. Ok as can’t be avoided, car park behind highly secure with button fob gate which is good.
Positive section of review
The property was lovely - clean, comfortable and inviting. It was right next to the convention centre which was perfect and had all the things we needed for the few days we were there. Joe was also very helpful.
Negative section of review
The only thing we’d like to note is that the towels were a little on the small side.
Positive section of review
Beautiful views from the caravan, it was spacious, clean and tidy. It was lovely and warm in the evenings.
Negative section of review
For us personally the bed was a little too soft and we couldn't access the parking next to the caravan due to the mud.
Positive section of review
Lovely setting, very nice decor, quiet, very polite staff.
Positive section of review
Lovely room and location. Very comfortable and quiet.
Negative section of review
No restaurant and nowhere to eat on a Sunday evening.
Positive section of review
Amazing as per lovely staff, breakfast gorgeous
Negative section of review
Nothing
Positive section of review
Friendly clean good size room
Positive section of review
It did the job
Negative section of review
It wasn’t where we booked
Positive section of review
Nothing
Negative section of review
Run down, booked a family room given two separate rooms which split the family up, no TV remotes to either tv in each room, forced to rush to the hotel to check in giving a deadline of 9:30 even though he told us earlier can check in up to 10pm! Hotel host rude with zero customer service skills