1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The first impression of the property was of well thought out layout and level of equipment and that it was serviced by a housekeeping team that cared. Everything in the room was good, a nice selection of tea and coffee . There was a working lift that seemed well maintained, the common parts were clean and tidy. The location was excellent for us, a few minutes from Paddington mainline and tube , short walk to Hyde Park and in a Square off the main road.
Negative section of review
Pillows a bit hard, but that's quite personal.
Positive section of review
Great! Super clean and comfy, the apartment felt really fresh. The staff were so friendly on arrival. Really spacious apartment, we had everything we needed and more- would absolutely recommend to friends! Thank you
Positive section of review
Room was very spacious and a nice view of the castle. The Italian rugby team were there and very nicely integrated into the guests.
Negative section of review
Staff were a bit stony faced and could have been warmer. The room was on the student route back home after the pubs and clubs shut so we were woken up by that
Positive section of review
The staff were very friendly and helpful.Check in was easy .Good breakfast with plenty of choice .
Negative section of review
Bedroom was very nice over looking the garden. Clean and well appointed.Shame about the bed.One of the worse nights sleep in a hotel.
Positive section of review
I like the stay clean rooms and check-in process is very smooth. Staff is very supportive
Positive section of review
Property very comfy home from home could do with a later check like hotels say 1200 hrs
Positive section of review
Nice decor and comfortable bed. Friendly, helpful staff who showed me to my room.
Negative section of review
My room appeared to be directly above the bar, where the Karaoke music was so loud it made the bed vibrate. The music finished before midnight, but I had been hoping for a quiet night in preparation for an early start to my Sunday.
Positive section of review
Close to Liverpool city centre, lock box for keys
Negative section of review
The house absolutely stunk of weed when we arrived and had to open all the windows to air it out, beds dipped in the middle so we’re not very comfortable, the house was generally dirty - carpets very dirty, shower mat dirty, general upkeep not great and considering it was nearly £400 for one night I expected cleanliness as a minimum
Positive section of review
Quietness and rooms
Positive section of review
nothing
Negative section of review
place is a tip no glasses hairs everywhere stinks