1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very lovely house with is decorated lovely and modern. Easy access via the lock box. Location is perfect, just a minute walk to Whitby town centre. Lovely view of the harbour.
Negative section of review
The house was clean on the whole but some dust on stair way, skirting boards and a leaking bathroom in the downstairs en suite. The kitchen diner is a great area but lacking some utensils and felt that some cleaning products and clothes should have been left.
Positive section of review
Brilliant location with The Ship in 200 yards for a lovely meal so no driving entailed. Welcome pack much appreciated. Good communication with the hosts.
Positive section of review
The bed was really comfy, close to the metro and the parks, bag storage was also awesome
Negative section of review
The smell in the bathroom (mould and/or mildew smell) even after airing it out the smell stayed.
Positive section of review
Welcome package including homemade cookies and apple juice
Negative section of review
Kitchen bin needed new catch or replacing as kept springing open - very minor point, all else lovely.
Positive section of review
Great location for transport network
Positive section of review
Good, Central location.
Negative section of review
The carpets were not properly cleaned.
Positive section of review
the bed was comfortable
Negative section of review
Location accessability! very difficult to drive through archway which not told about until day before going. Difficult to turn car round to exit also. Not a problem for us but distance to door further than expected so could be problem for others especially if raining. Difficult for me to get key from box. Disappointed in provisions but contacted Susie and she eased the situation.
Positive section of review
Friendly staff'
Negative section of review
Room looks a bit tired now. Air conditioning out of action I
Positive section of review
Very clean rooms
Negative section of review
It was all good
Positive section of review
Breakfast
Negative section of review
Not been able to get checked in on time, the room was not ready had to keep going to reception to ask if the room was ready!