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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Pullman Sharjah

    - “The breakfast is so exceptionnel, staff very good”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • ibis budget Sao Paulo Paulista

    - “High floor, so, nice view. All transports close to the address.”

  • Jessicahouse ltd.

    - “This inn is a true recommendation. Great location, with large clean rooms with lots of comfort and other amenities such as available drinks, snacks, tea, coffee and much more. But the highlight is the hosts themselves. William and Jessica are perfect and warm hosts. They prepare an Asian breakfast in a class of its own. Very tasty and varied. You'll be happy to come back here. The high ratings are well deserved.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Nomas Living

    - “1. The room aesthetic is really good. Fully equipped with everything i need. There’s also beach towels, snorkeling gears we could borrow. 2. Close to beach and restaurants, all within 10 min walk 3. Christina is the best host. She helps me book wonderful tours, taxis, and answer quickly to problems i met. My trip is so much easier and better with her help. 4. Mandy the cat is so lovely. She’s always there waiting when i come back. i can’t stop missing her. 5. The breakfast is also really great, there’s so much food to choose from.”

  • Klumpu Bali Resort

    - “We loved the welcoming staff, the pool and lush grounds, the cleanliness, the amazing breakfast, the free bike hire and the location was excellent. The free massage and free transfer was also a bonus.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • i + Land Nagasaki

    - “*This was a resort with good facilities as well as peaceful and beautiful environment away from tourist crowd. It was idea for relax and refreshment. *Room was spacious, modern, spotless clean, very quiet and comfortable, with breathtaking ocean view. Bathroom was large with powered shower. *Breakfast was tasty with a lot of choices. Dinner was very delicious and good in quality. *Hotel staff were very nice and initiative especially the Nepalese staff of reception counter and restaurants. I was ill during my stay. However, it was lucky that two of the restaurant staff of Garden Area, initiatively gave their helping hand when I was in need. They were so caring and thoughtful. They even prepare suitable food for me to take in my room. Great thanks to the help of the two male staff, one Nepalese (senior restaurant staff) and one Bengali. * We have memorable stay here.”

  • Homestay No. 8

    - “4 bedroom house. It can accommodate 10 to 12 person comfortably. Super clean house.”

  • Yuki

    - “Peter was very friendly, helpful and kind host.The location of the accomodation is perfect, the room was clean.We definitely recommend it!”

  • Royal Tulip Warsaw Apartments

    - “Everything was amazing. Best hotel we have ever stayed in. They went out of the way to give us a perfect stay. Can not recommend it enough.”

  • Oca Oriental Porto Hotel

    - “Everything, an excellent place to stay”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Let's Sea Hua Hin Al Fresco Resort

    - “Everything was amazing. Staff were attentive and friendly and nothing was ever too much. Breakfast was so good. Highly recommend”

  • Elephant In The Room Hotel

    - “The staff were very nice, polite and helpful, the rooms were all clean, and had everything we needed. The location of the hotel was in a central and lively place and close to everything you were looking for. It was very enjoyable to stay”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • No. 1 Charlotte Street

    Port Ellen, United Kingdom

    Average review score: 8.7
    • Positive section of review

      The room was comfortable clean and just what we needed with a bit of space. Staff were very helpful and accommodating. Breakfast was included and was great nothing like a hot cooked breakfast before venturing out for the whiskey trail. Highly recommended!

    • Negative section of review

      No lifts but that is to be expected in these types of accommodation just makes moving luggage awkward

    Reviewed: 12 May 2024 Stayed in May 2024
    Sebastiano Australia
  • Aztec Hotel and Spa

    Bristol, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Fabulous location and hadn’t realised it was part of the Thwaites group but as soon as we walked in we realised every little detail was thought of - fresh milk, lovely soaps, thoughtful staff etc.

    • Negative section of review

      The tables in the bar were a bit wobbly which led you to stickiness and spilled drinks!

    Reviewed: 12 May 2024 Stayed in May 2024
    Joelle United Kingdom
  • The Farmers Arms Inns

    Catterick Bridge, United Kingdom

    Average review score: 7.3
    • Positive section of review

      The area was busier than I expected, so that was my fault. I thought the place was a country inn but it is in an industrial part of a populous area. Locals seem to love the pub though!

    • Negative section of review

      Traffic noise.

    Reviewed: 12 May 2024 Stayed in May 2024
    Heather Canada
  • Laurel Point

    London, United Kingdom

    Average review score: 9.9
    • Positive section of review

      Host was very helpful with accommodating up with such short notice, it felt like we had booked the apartment from months ago with the professionalism that was given to us.

    Reviewed: 12 May 2024 Stayed in May 2024
    Ma United Kingdom
  • Ye Olde Bowling Green Inn

    Bradwell, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Great location, great pub with good beer selection and nice wholesome traditional pub food. lovely breakfast and really attentive owners.

    • Negative section of review

      not a thing

    Reviewed: 12 May 2024 Stayed in April 2024
    Stuart United Kingdom
  • Urban Lofts

    Melksham, United Kingdom

    Average review score: 9.8
    • Positive section of review

      A lovely apartment, perfect renovation equipped with everything one might need. Clean, very comfortable good quality fittings.

    Reviewed: 12 May 2024 Stayed in April 2024
    michael United Kingdom
  • easyHotel Birmingham

    Birmingham, United Kingdom

    Average review score: 7.4
    • Positive section of review

      It would have been nice to have had a kettle and water in the room to make a drink. That would ha e made a big difference.

    • Negative section of review

      No tea or coffee in the room. Very ec

    Reviewed: 12 May 2024 Stayed in May 2024
    Davis United Kingdom
  • Macdonald Botley Park Hotel & Spa

    Southampton, United Kingdom

    Average review score: 7.4
    • Positive section of review

      The location was good for us The room was a good size , tired but clean

    • Negative section of review

      Customer service was poor, staff kept us waiting for ages at breakfast, with no eye contact or acknowledgement that we were waiting tables not cleared we had to ask a couple of times for drinks no one came to us Breakfast wasn't great, not a lot of choice , frozen bread! TV remote control didn't work Bathroom could do with a deep clean

    Reviewed: 12 May 2024 Stayed in May 2024
    tracey United Kingdom
  • The Palace Hotel Buxton & Spa

    Buxton, United Kingdom

    Average review score: 6.7
    • Positive section of review

      The piano player staff at bar and the garden

    • Negative section of review

      We were in attic to hot no hot water staff limited bathroom dirty bedroom dirty bedding dirty down stairs toilets appalling breakfast was not worth all the money saving grace piano player and the grounds

    Reviewed: 12 May 2024 Stayed in May 2024
    fraser United Kingdom
  • Sea Side Hotel

    Skegness, United Kingdom

    Average review score: 3.1
    • Positive section of review

      Location was amazing, beds we're comfy.

    • Negative section of review

      Didn't like the fact it was nothing like the pictures on booking.com, felt like it was being refurbished while we was there, bathroom floor covered in paint and dirt,the balcony caked in birds dropping, also being disturbed through the night with people slamming doors within the hotel and knocking at the door through the night.

    Reviewed: 12 May 2024 Stayed in May 2024
    Craig United Kingdom
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