1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was comfortable clean and just what we needed with a bit of space. Staff were very helpful and accommodating. Breakfast was included and was great nothing like a hot cooked breakfast before venturing out for the whiskey trail. Highly recommended!
Negative section of review
No lifts but that is to be expected in these types of accommodation just makes moving luggage awkward
Positive section of review
Fabulous location and hadn’t realised it was part of the Thwaites group but as soon as we walked in we realised every little detail was thought of - fresh milk, lovely soaps, thoughtful staff etc.
Negative section of review
The tables in the bar were a bit wobbly which led you to stickiness and spilled drinks!
Catterick Bridge, United Kingdom
Positive section of review
The area was busier than I expected, so that was my fault. I thought the place was a country inn but it is in an industrial part of a populous area. Locals seem to love the pub though!
Negative section of review
Traffic noise.
Positive section of review
Host was very helpful with accommodating up with such short notice, it felt like we had booked the apartment from months ago with the professionalism that was given to us.
Positive section of review
Great location, great pub with good beer selection and nice wholesome traditional pub food. lovely breakfast and really attentive owners.
Negative section of review
not a thing
Positive section of review
A lovely apartment, perfect renovation equipped with everything one might need. Clean, very comfortable good quality fittings.
Positive section of review
It would have been nice to have had a kettle and water in the room to make a drink. That would ha e made a big difference.
Negative section of review
No tea or coffee in the room. Very ec
Positive section of review
The location was good for us The room was a good size , tired but clean
Negative section of review
Customer service was poor, staff kept us waiting for ages at breakfast, with no eye contact or acknowledgement that we were waiting tables not cleared we had to ask a couple of times for drinks no one came to us Breakfast wasn't great, not a lot of choice , frozen bread! TV remote control didn't work Bathroom could do with a deep clean
Positive section of review
The piano player staff at bar and the garden
Negative section of review
We were in attic to hot no hot water staff limited bathroom dirty bedroom dirty bedding dirty down stairs toilets appalling breakfast was not worth all the money saving grace piano player and the grounds
Positive section of review
Location was amazing, beds we're comfy.
Negative section of review
Didn't like the fact it was nothing like the pictures on booking.com, felt like it was being refurbished while we was there, bathroom floor covered in paint and dirt,the balcony caked in birds dropping, also being disturbed through the night with people slamming doors within the hotel and knocking at the door through the night.