1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bowness-on-Windermere, United Kingdom
Positive section of review
The property was lovely. Nice, minimalistic, light and clean. It was a perfect base for us to come back to after exploring but also a pleasant place to spend time at. Dog friendly which was a huge plus. Cosy, nice and warm, we were very comfortable :)
Negative section of review
Just some picky things but feel these are easy quick fixes. We only had a towel each for the three night stay which meant we had to reuse multiple times, feel we could have done with a spare each. The property wasn’t stocked with toilet paper, we only had just over half a roll on arrival and ran out, unaware there was no more. I feel toilet roll isn’t something we should have ended up having to provide ourselves. We wouldn’t mind as much but there’s no shops close by, it’s a 15 minute walk to the closest one. We thought some form of toothbrush holder would have been nice too :)
Positive section of review
Swimming Pool area was lovely clean and well maintained. Good location. Spa was pleasant and treatments booked were on time and relaxing. Pets welcome was a big bonus as i usually travel with my dog. Room was clean and quiet.
Negative section of review
A general air of tattiness. Clean but some areas needing attention. Room service on the second day took two hours to arrive as apparently the system crashed-it's all done online. Some TV channels didn't work on the freeview set.
Positive section of review
Such a great location, walking distance to landmarks, shops and gardens. The buffet breakfast was also good value.
Positive section of review
Tidy and functional rooms. Staff were friendly and the location is perfect for using the Eurostar.
Negative section of review
Bathroom was small but it’s normal for London.
Positive section of review
No breakfast. It had 2 ring cooker cooking utensils nice atmosphere
Negative section of review
woke up with very loud fridge at 2.30 in morning a metre from bed in small room. mattress uncomfortable. Sitting cold as heater didn't heat up at nite when weather was awful Sunday and Monday. I would like my reviews as Jinny thanks.
Positive section of review
Beds were comfy, breakfast was good! Check in was easy
Negative section of review
Urine stains all over the toilet when we arrived. Told reception. They sent a cleaner fairly quickly but the cleaner didn't know why she was there. We were offered "biscuits" for the trouble it caused us as we had to leave the room for it to be cleaned. Wasn't offered a discount or partial refund or even a free drink at the bar would have been nice! For £135 for the night and checking in at 3pm I thought the room would've been fully cleaned. Also found it bizarre there were no lights on the ceiling which made the room very dark.
Positive section of review
Location very convenient for hospital visit.
Positive section of review
Spotless staff where lovely and friendly
Negative section of review
Position
Positive section of review
Great location. Very clean
Positive section of review
Price and location
Negative section of review
Close to the airport