1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Alan contacted us by text day of arrival to confirm time and was the perfect host when we got there. The room was lovely, wonderfully clean and spacious and a view of Peveril Castle! We were given privacy whilst it was made clear we could approach any time for any need. Perfect.
Newcastle upon Tyne, United Kingdom
Positive section of review
Good size room, clean. Staff very friendly and attentive to our requests. Great location close to the train station, and lovely views over the river!
Negative section of review
The fridge was noisy at night - but as there was nothing in it we simply turned it off at the wall. We could hear the trains, but they didn't keep us awake.
Positive section of review
The staff were helpful and friendly, the room was clean and inviting, and the prices were good. Will definitely be back next time I stay in Swindon.
Negative section of review
There were just a couple of minor details that didn't detract from our stay, but didn't make much sense either, such as no teaspoons at breakfast and single serving pots of jam and marmalade, but no bread or toaster anywhere to be seen. Other than that, the drains were a bit slow when in the shower, so it nearly overflowed, but this is to be expected with old buildings and I got it flowing again by slapping the drain hole the dislodge the blockage.
Positive section of review
Loved our stay very clean and comfortable fantastic communication from the host brilliant location will definitely stay again
Positive section of review
Clean, tidy and friendly. Very comfortable facilities and nice powerful shower
Negative section of review
The lift.
Positive section of review
Lovely location. Very nice place.
Negative section of review
Nothing
Positive section of review
Ideally situated for our needs
Negative section of review
Nothing
Positive section of review
Very good value for money.
Negative section of review
Very Squeaky floor under floor tiles in front of wc. Room 1008.
Positive section of review
Great hotel and location
Positive section of review
It was clean
Negative section of review
Cramped cold no hanging space lack of cooking facilities no mirror in bedroom