1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The manager Robert is so nice and friendly. I stay more than 3 weeks and the manager offered change my towel for free. They have complete kitchen utensils and equipment, there's also a fridge. The atmosphere in the kitchen is very good. If you're willing to talk to others, you can make friends there. Laundry machine is free. Location is good. It's not far from the Tube. And it's easy to get to city centre.
Negative section of review
Have to pick up the keys at different place. Wifi sometimes isn't working very well but they have 3 WiFi can change.
Positive section of review
Very comfortable bed. Friendly staff and other guests. Nicely cooked breakfast..
Negative section of review
Rather noisy extractor fan in ensuite bathroom
Positive section of review
Beautiful clean and cosy room, professional and friendly service,
Negative section of review
Ramen
Positive section of review
Excellent location. Lovely swimming pool
Negative section of review
50 stairs to room. No lift. Expensive breakfast View from window in the room blocked by a parapet wall.
Positive section of review
Great staff. Good parking. Easy to find.
Negative section of review
Just a bit out of the village, but good parking and easy to find.
Positive section of review
Breakfast was good and lots of choice
Negative section of review
The person on the desk when we arrived was not friendly and it felt like we were a burden by checking in, definitely in the wrong job. Not a lot of plugs in the room, and lots of noise, difficult to navigate the corridors
Positive section of review
Great location comfortable beds
Negative section of review
It hadn’t been cleaned very well. When we lifted up toilet seat it was dirty. Items on floor behind bedside cabinet. Kettle was left with water in it with black bits in it
Positive section of review
View of the lake was the best
Positive section of review
Beds clean and comfortable
Negative section of review
Shower wasn't warm, and wasn't very powerful
Positive section of review
Just the room
Negative section of review
Carpets in corridors stinking no hot water initially. I had to walk down to reception and inform them, only then I could get hot water. Hotel smells