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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I organize student travel, and brought a group of 13 to Loch Chambers in April 2024. Parking at Loch Chambers, which is run like an AirBnB (there was no staff on site when we arrived), was tricky, and directions to get room keys were a little tricky, but we figured it out. Rooms were very clean and spacious, and beds were comfortable. Showers were hot and we had no issues with water temperature or pressure. Location was great, right above a cafe and gift shop, and in a very walkable part of Fort Augustus. Rooms were easily divided, with good group bed configuration, to allow for privacy between guy rooms and girl rooms. While we were told the wrong start time for breakfast at the cafe, the food was good and fast, and affordably priced. Gift shop was cute! We would definitely stay at Loch Chambers Caledonian Canal again!
Negative section of review
Parking was a little tricky and getting keys was a little complicated, but we figured it out. We received info from the property that breakfast started at 10am, so changed our day plans to fit that expectation, but when we arrived downstairs at the cafe to eat, there was a sign on the door saying we could have come at 9am, which would have been helpful--we changed our tour time somewhere else because we thought breakfast wasn't available until 10am and there didn't seem to be other affordable breakfast options nearby. Regardless of this, we would not hesitate to book at Loch Chambers again.
Positive section of review
Location was excellent. Yet also its downfall. Room was massive, within 5 min walk to pretty much anywhere in town tourist wise. Very co.fy beds. Room made up every day. Good value for money. I would actually stay here again!
Negative section of review
Location is in the nightclub area of town we did read reveiws, took a gamble.. Music very loudly until 3am, on a bank holiday Sunday. Very rough area at night. Tramps everywhere. Room was massive, yet virtually empty, bathroom simply needed a ten minute "proper" clean.
Positive section of review
The property was beautiful and spacious. The shower was really nice and we felt right at home. There were shops and pubs within walking distance and contact with the host was easy through booking.com
Negative section of review
Theres a lot of stairs so be prepared and it can get warm in the top twin bed room but there was a very capable fan in the wardrobe that kept me cool all night. The only other thing is the chairs in the kitchen are Not suitable for chronic pain sufferers like myself but there are plenty of cushions to sit on and the rest of the house was super comfy.
Positive section of review
Great location opposite station and Union Square shopping centre. Big clean comfortable room. Easy checking and great facilities. Everything I needed for a comfortable stay.
Negative section of review
Maybe needs a power point closer to kettle as I needed to sit the kettle on the floor. Other than that every thing was great
Positive section of review
Tremendous service. Beautiful property. Really nice breakfast. Thank you guys so much you are both 2 very humble and kind people. The room and stay was perfects
Positive section of review
The staff were very friendly and helpful rooms with sea view were perfect very good bar good prices just made to feel comfortable in every way
Negative section of review
The bar closing at 11pm could of been midnight but the barman did very well
Positive section of review
Location was great for an overnight stay. No transportation was needed.
Negative section of review
Nothing
Positive section of review
Room was lovely and the whole hptel was very nice
Positive section of review
Loved it, staff were really great and helpful
Positive section of review
Nothing
Negative section of review
Room was confined with no working air conditioning. The shower was in a bath that was very high and hard to get into. The hall air smelt stale and the door to the lifts were sticky with god knows what. The lift didn’t work in the morning when we had heavy bags to take down. The first receptionist was rude and told us we had breakfast included which when we went to breakfast turned out not to be true. Staff were sad and at times defensive but it must be hard for them.