1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful and relaxing reception area. Well modernised classic London building. Nice room, great shower! Didn't try the restaurant in the end but popped downstairs and it looked very smart!
Negative section of review
Zip and link beds really aren't comfortable, whether for a couple or single person. Replace with double beds please! Not sure there was a means to turn off the bathroom heated towel rail.
Positive section of review
Lovely spacious rooms with everything you need. Good facilities. Very clean and comfortable. The receptionist on arrival was very friendly and helpful.
Negative section of review
The meal we had at dinner wasn't great. The steak was tough, and the peppercorn sauce was like water and there wasn't really any taste to it. One of the receptionist at night, wasn't very nice or helpful. 3 double rooms were booked and one room had 3 single beds in it and not a double.
Positive section of review
Lovely room. Home baked brown bread & home made rhubarb compote were very good at breakfast.
Positive section of review
Decor and rooms were lovely. Great location
Negative section of review
Breakfast on Saturday was good but on Sunday croissants weren’t fresh. Nor was the honey roast ham or cheese which was actually beginning to curl at the edges. Seemed dried out and not fresh. Very disappointing for a 4 star hotel and the prices charged. Some of the staff were a bit abrupt and in upstairs bar would stand talking amongst themselves whilst serving you.
Positive section of review
Clean friendly and fun
Negative section of review
Shower door wouldnt close, but the hotel receptionist rectified the problem. Bit pricey!
Positive section of review
Very friendly staff.
Negative section of review
Lack of choice for both food and wine due to year end stock taking. On an Easter weekend. Are you serious....
Positive section of review
Nothing
Negative section of review
The rooms and paying a extra £100 for another room which was dirty
Positive section of review
Staff
Negative section of review
Not much
Positive section of review
Clean
Negative section of review
Doing your own bedding. But it’s still nice