1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Blaenau-Ffestiniog, United Kingdom
Positive section of review
Stunning location, staff were incredibly friendly . Comfy bed, lovely local tea and hot choccie. I dined with them for dinner and the food was perfect home comforts, exactly what i needed after a day climbing the hills. Really well priced, local and service with such smiles. Loved everything about our stay . Thank you to your whole incredible team for our stay on Saturday
Negative section of review
That I had to leave
Positive section of review
I paid for the room and then was spent a link to pay another £1 on a separate link which I did then they said they would send details which they never did ignored messages so I didn't end up staying as I paid all fees but was refused details on how to get there and were the keys were absolutely terrible would advise to keep away
Positive section of review
The location was great. 10 minutes walk to the Pier. Plenty of restaurants and shops. Bus stop was right in front of the hotel. Handy. Decent size of bedroom. Free parking.
Negative section of review
The bed s and pillows were so hard and uncomfortable. The toilet flushes so little water, you have to wait for minutes for it is to refill to flush again. And I think there was some animals on the roof on top of my bedroom that kept stratching the roof and making noises.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location is great, especially after a late flight. Staff very friendly and room perfect.
Gatehouse of Fleet, United Kingdom
Positive section of review
Very clean and was great for a couple of nights away
Negative section of review
There could have been tea and coffee available. This is pretty standard for every type of accommodation
Barton upon Humber, United Kingdom
Positive section of review
The breakfast was excellent
Negative section of review
The room was ok for just one nights stay, only one little thing l picked out was a loose carpet on the access stairs! It needs fixing before someone has an accident!…
Positive section of review
Beds were clean and comfy
Negative section of review
The deterioration in less than 12 months. Shabby rooms in need of a refurb. Very poor quality of food and service for breakfast. Basic things like cold food left on serving spoons, serving areas left in need of a wipe down. Just generally tired, and in need of general maintenance and care . Was always our "go to" hotel when we stayed in Birmingham, sadly will be looking for somewhere else ☹️ stayed in a superior king with city view
Positive section of review
Very nice location
Negative section of review
Some mold in the livingroom Creaky doors
Positive section of review
Location and staff
Negative section of review
Having to pay for car parking
Positive section of review
Very good food