1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Atmosphere, comfort, location. The staff were willing to go the extra mile to help me with booking for a second night. The reception in particular.
Negative section of review
I thought the food was not very good. Sorry! Although the service was impeccable, the evening meal was expensive, badly cooked, and the breakfast ' deal' was not particularly good either, although, again, the staff were lovely.
Positive section of review
The hotel was in a great location and the rooms were very nice. Breakfast was very good and all the staff were very friendly & helpful.
Burray Village, United Kingdom
Positive section of review
Clean, well presented with thoughtful touches. Milk, tea coffee etc just the wee things that elevate the experience
Positive section of review
Staff are very friendly and helpful. Room was very spacious and comfortable and food was great.
Negative section of review
Have no coplaints
Positive section of review
Great location, beautiful apartment in the attic, we could not fault the host David.
Positive section of review
Hotel muy tranquilo, en new town, pera a quince minutos andando de la old town
Positive section of review
Good location and nice rooms, very homie
Negative section of review
No jacuzzi
Positive section of review
Staff nice, breakfast was very good
Negative section of review
Made a request for rooms together, as I was a carer for the person I took there and firstly allocated on different floors. Spoke to staff who did arrange for us to be on the same floor, however this took an hour and had to wait until 4pm to have the second room. Also on arrival they only had us down for one room and we had booked two, again staff had to check the reservation. In the morning at breakfast same problem only had 1 room down for breakfast, again explained to staff and they went back to check it.. and yes we had paid for 2 breakfast!
Shepton Mallet, United Kingdom
Positive section of review
Breakfast OK. Location OK
Negative section of review
Noisy road
Stansted Mountfitchet, United Kingdom
Positive section of review
Cheap