1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The pool and spa area is beautiful, as is the whole of the downstairs area. The bedrooms are dated and looked like mouldy sealant around the windows, but the bathroom looked newly renovated. Evening meal was expensive for the quality of the ingredients used we thought too.
Negative section of review
Bedroom was dated. No lunches on while we were there and ended up going down the hill to their competition.
Positive section of review
Location is great. Comfy beds. Not a great to get to rooms in the new part. Down a flight of stairs to get in a lift to go up one floor!
Negative section of review
Breakfast was not the best experience. Expensive for poor coffee and quality of food. Couldn’t park on site.
Positive section of review
I loved the location, restaurant choices, shopping and cinema. Beautiful room with a view.
Royal Wootton Bassett, United Kingdom
Positive section of review
Location was good fir our needs. Breakfast was excellent with lots of choice
Negative section of review
We were in the annex ,the entrance looked very poor and the doorway was full of cobwebs and dirt.. the walkwsy to the annex wss very runbdown. All needed TLC.
Positive section of review
helpful staff , clean room ,good breakfast. Would stay again
Negative section of review
N/A
Positive section of review
What a lovely place and view. Great staff, would recommend.
Negative section of review
A bit spenny and diet coke £2.50 at the bar. Thought was told could get free fridge refills throughout the day so not sure if miss heard when checked in. Really minor miss understanding though, the hotel is genuinely lovely and the staff were brill. Nice breakfast and coffee too.
Positive section of review
love the beautiful bar and friendly staff
Positive section of review
Comfortable bed, quiet enough location
Negative section of review
Toilet brush was filthy, very off putting
Positive section of review
Everything was convenient and easy.
Negative section of review
There was only one towel provided.
Positive section of review
Nothing
Negative section of review
Everything it was dirty smelly unfriendly too small overall disgusting