1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
On arrival had a perfect experience I only wish I had the name of the most attentive young lady who undertook this. Following a 2am notification of cancellation of flight your gentleman at Reception assisted me at that time with total ease in arranging a taxi to my new early morning airport of departure. On checkout all so easy and the operative remembered my taxi pick up time which he made and gave perfect reassurance to a lady of older years. Very impressed 😁
Negative section of review
Lack of signage to your hotel once entering garage albeit I have stayed there since 1989s. I may have missed such en route on foot.
Positive section of review
The accommodation was outstanding. There was everything we wanted and more. It was small touches, fresh bread, homemade jam, eggs from the farm that just made it perfect. Wonderful views across the fields to the sunset.
Negative section of review
Nothing at all.
Positive section of review
Amazing location right across from Big Ben, beside the London Eye. 20 mins walk from Covent Garden/Leicester square Comfortable large beds, bathroom with bathtub and a separate shower. Very helpful staff.
Negative section of review
The room smelled a bit like smoke
Positive section of review
It was centrally located so we were in walking distance to all the major sites and there were a good number of restaurant options near the hotel.
Negative section of review
The room was definitely smaller than expected especially as we had luggage with us and no place to put it.
Positive section of review
Nice position. Short walk to tube station. Short walk to Hyde park Comfortable rooms. Lovely shower. Towels a bit small ! Lovely staff
Negative section of review
Nothing
Positive section of review
fab room upgrade - quiet and great breakfast
Positive section of review
great location and a comfortable room!
Negative section of review
strange thing to complain about but the tap/sink in the kitchen was the worst. makes an absolute mess and water gets every where, just a poor design choice
Positive section of review
Liked the vibe and the facilities.
Negative section of review
Smokers hanging around outside reception
Positive section of review
Ease of location close to motorway
Negative section of review
Manning of bar not enough staff
Positive section of review
Breakfast was great
Negative section of review
Small room.