1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room smelled musty when we arrived. We alerted housekeeping. We had to go out for an event that evening in the great room downstairs. When we arrived back at 12.30 we could not enter the room and had to go to reception. We were then told we had to change rooms - AT THAT TIME. I have long-Covid and had booked into the same hotel as the event as I get very tired. But I may as well have booked a cheaper hotel elsewhere - it took over 30 mins to change rooms. In the new room there was half empty water bottles. All in all very poor. The staff at reception said they would remove the breakfast cost and service charge - we were both too tired to argue. Bearing in mind the cost of the room - and the terrible state of the room - I think they should have offered us a full refund
Negative section of review
The room!!
Positive section of review
Location perfect for us, visiting the University. Room was large, very clean, bed firm but comfortable, and we could open the windows! Plenty of choice in the breakfast buffet for all tastes
Negative section of review
No safe in room. Just a couple of niggles - room 7 - the bath/shower tap needs an urgent overhaul, the bed needed moving over slightly as the phone and plug sockets were behind my pillow, and the net curtains were badly screwed up.
Positive section of review
Good breakfasts and dinners. Good well-kept ale on draught. Comfortable bed in a quiet room. Friendly pub dog.
Negative section of review
No complaints
Positive section of review
Great staff. The location was absolutely fantastic as we were there watching the cricket.
Negative section of review
No hot water for a shower
Positive section of review
great location, delicious breakfasts, very nice staff, very good contact with the owners
Positive section of review
Darshil was superb and provided great service and great company
Negative section of review
Nothing
Positive section of review
Bathroom very functional, grat breakfast, friendly personnel
Poulton le Fylde, United Kingdom
Positive section of review
Great accommodation in Poulton Town Centre.
Positive section of review
Dinner was excellent
Positive section of review
Great position
Negative section of review
Dated