1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was great! Perfectly clean and with all the facilities needed as well as great comfortable beds! The staff was very kind and helpful. The view of the sea was fabulous.
Negative section of review
Everything was great, the only thing I would comment about would be to include coffee drinks such as Cappuccino, Espresso etc. in the price of the included breakfast you pay with the room.
Positive section of review
It's a great location (out of London central but still easy to get around) and a wonderful building, and the rooms could be very nice. Bed was very nice and comfortable.
Negative section of review
No working wifi, no tv channels, tired and poorly maintained room, bathroom and decor. Shower didn't work and was leaking badly. Very little help or support from front desk.
Positive section of review
nice room, bright and sunny great view of the main beach friendly staff easy access to town centre close by - easy walking distance
Negative section of review
shower was a bit feeble, to say the least - top floor so perhaps that was to be expected only one TV remote control for two TVs in adjoining rooms (suite) nespresso coffee pods not replenished for day 2 - but congratulations for mentioning 'nespresso machine' in the room spec. - we brought our own pods for extras so this was not a problem for us
Newark upon Trent, United Kingdom
Positive section of review
Very comfortable room and bed with lovely en suite and an excellent breakfast
Negative section of review
Nothing
Positive section of review
Food was good. Staff very friendly and helpful. Room comfortable and clean.
Positive section of review
The views were beautiful, lovely area and staff very friendly.
Negative section of review
Pool/sauna closed which we only knew after booking and was the main reason we booked and no compensation offered as an alternative. We wanted to stay in the hotel in the evening and were happy we had something to do however could not use indoor facilities and was raining badly so could not use outdoor facilities. Games room closed. Dinner was ridiculously expensive for what it was, food was not nice and not filling and literally nowhere else anywhere nearby to get food. Breakfast was not great either. Whole hotel could do with a freshen up.
Positive section of review
Food was at most average, given the prices
Positive section of review
Nice big room and bed comfortable
Positive section of review
Staff are wonderful
Negative section of review
Nothing I can think of
Positive section of review
Roomy
Negative section of review
No heating, decoration in poor condition. Furnishings tired